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Part Time Call Center Weekends Jobs in Toronto, ON

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Accounting Clerk

Newmarket, ON · On-site

CA$24 - CA$25.50/hr

Accounting Clerk - Part Time Position-Tuesday, Wednesday & Thursdays Looking to work part time? ... call centre, and bilingual staff for office and industrial environments. Our main focus is on ...

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center ... Part-time Dietary Aide

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Part Time Call Center Weekends information

What is a part time call center weekend job?

Part time call center weekend jobs are positions where employees work in a call center setting primarily on weekends and for fewer hours than a full-time schedule. These jobs typically involve answering customer inquiries, resolving issues, or making outbound calls. They are ideal for individuals seeking flexible work schedules, such as students or those with other weekday commitments. Weekend call center agents must have strong communication skills, patience, and the ability to handle a variety of customer concerns. Many companies offer training to help new hires succeed in these roles.

What are the key skills and qualifications needed to thrive as a part time call center agent on weekends, and why are they important?

To thrive as a Part Time Call Center Agent on weekends, you typically need strong verbal communication skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, active listening, and problem-solving abilities are critical soft skills that help agents manage customer inquiries effectively. These competencies are essential for delivering excellent customer service, resolving issues efficiently, and maintaining satisfaction during high-volume weekend shifts.

What are the typical responsibilities and challenges of working in a part-time call center role on weekends?

In a part-time call center weekend role, your primary responsibilities usually include handling inbound and outbound customer calls, resolving issues, and providing information or support tailored to the company's products or services. One common challenge is managing high call volumes during peak weekend hours while maintaining quality customer service. Additionally, you may work with a smaller weekend team, requiring flexibility and strong communication skills to collaborate effectively. This role can offer valuable experience in customer relations and may provide opportunities to transition into full-time or specialized positions within the company.

What is the difference between Part Time Call Center Weekends vs Part Time Customer Service Representative?

AspectPart Time Call Center WeekendsPart Time Customer Service Representative
Work EnvironmentCall centers, inbound/outbound calls, shared workspaceOffice or remote, direct customer interaction
Required CredentialsBasic communication skills, sometimes high school diplomaSimilar; emphasis on communication and problem-solving skills
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries
Work SchedulePart-time, weekends onlyPart-time, flexible hours including weekends

Both roles involve customer interaction and require strong communication skills. The main difference is that Part Time Call Center Weekends specifically emphasizes weekend shifts in a call center environment, while Part Time Customer Service Representative may include weekday shifts and a broader range of customer service settings.

Infographic showing various Part Time Call Center Weekends job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Part-time

Re-posted 13 days ago


Brink's rating

6.7

Company rating: 6.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

136th of 150 rated financial services


Job description

About the jobAbout the Role

The Brink's National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.

We are looking for customer-focused professionals who enjoy solving problems, providing effective solutions, and working in a fast-paced environment. If you thrive on helping others and collaborating with a team, we'd love to hear from you.

Availability Requirements

This role requires flexibility to support schedule coverage, including employee absences and vacation periods.

Required Shift Availability
  • 08:00 AM - 04:00 PM
  • 03:00 PM - 11:00 PM
  • 11:00 PM - 07:00 AM
  • Availability for both weekday and weekend coverage is required
Key Responsibilities
  • Respond to internal and external customer inquiries via phone and email
  • Provide support related to Brink's products and services
  • Troubleshoot technical issues impacting customers and crew members
  • Collaborate with internal departments to ensure timely resolution of customer concerns
  • Follow established processes to diagnose issues and identify appropriate solutions
  • Generate and distribute operational reports throughout the day
  • Support ad hoc projects and serve as a key contact for customer communications
  • Deliver a professional, positive, and efficient customer experience
Required Qualifications

We're looking for candidates who have:

  • A passion for delivering exceptional customer service
  • Fluency in English and French (spoken and written)
  • Minimum 2 years of experience in:
    • Call Centre environments
    • Customer Service roles
    • Help Desk or Technical Support positions
  • Strong problem-solving and troubleshooting skills
  • Ability to remain calm and effective under pressure
  • Ability to manage multiple priorities and quickly adapt between:
    • Technical support inquiries
    • Billing-related concerns
    • Phone and email communications
  • Excellent verbal and written communication skills
  • Strong computer and technology skills
  • A positive, collaborative, team-first mindset
  • A continuous improvement approach with a willingness to suggest process enhancements
    Nice to Have Qualifications:
  • Experience working within the transportation/security industry

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