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Commission Inbound Call Center Jobs in Raleigh, NC

Trustmark

Call Center Representative III

Raleigh, NC · On-site

$23.49 - $33.94/hr

About the role Responsible for responding to high volume of inbound client/customer requests and ... call resolution; documents the customer interaction in the appropriate systems. Key ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Orkin LLC

Inbound Sales Agent_Seasonal

Raleigh, NC · On-site

$100K/yr

Great pay and incentives - Hourly pay plus commission based on performance. On average, our sales ... High School/GED * 1 - 2 years sales experience; direct sales/phone sales in or out of a call center ...

Orkin

Inbound Sales Agent_Seasonal

Raleigh, NC · Remote

$100K/yr

Great pay and incentives - Hourly pay plus commission based on performance. On average, our sales ... High School/GED * 1 - 2 years sales experience; direct sales/phone sales in or out of a call center ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Raleigh, NC

Commission Inbound Call Center information

See Raleigh, NC salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for commission inbound call center in Raleigh, NC is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Raleigh, NC? The most popular types of Inbound Call Center jobs in Raleigh, NC are:
What are popular job titles related to Commission Inbound Call Center jobs in Raleigh, NC? For Commission Inbound Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Raleigh, NC look for? The top searched job categories for Commission Inbound Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commission Inbound Call Center jobs? Cities near Raleigh, NC with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% As Needed, 92% Full Time, and 6% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Concierge Representative (French) - Contractor

Align Technology

Raleigh, NC

$15 - $19.50/hr

Contractor

Posted 23 days ago

Job description

Description
This position is ideal for experienced customer service professionals to join the Concierge team as a Spanish Customer Service Representative, providing high-quality support to Spanish-speaking consumers across multiple channels (phone, SMS). You will provide support to potential patients and the orthodontists, dentists, and office staff that service them, address inquiries, schedule appointments, and ensure a positive customer experience while collaborating with internal business partners such as the Marketing and Sales teams. This role plays a key part in supporting business growth and enhancing consumer satisfaction

Role expectations
  • Assist in outbound and inbound call campaigns to connect doctors and patients.
  • Convert prospects into valid consumers through effective communication.
  • Capture and respond to consumer inquiries regarding products and services.
  • Collaborate with internal and external teams to support consumers, dentists, and orthodontists.
  • Identify and suggest improvements to enhance customer support processes.
  • Work with team members to develop and implement initiatives that drive success.
  • Consistently meet or exceed set quality and productivity metrics.
  • Observe trends and share insights with relevant teams, such as Consumer and Product Marketing.
  • Adapt to evolving departmental processes and responsibilities.
  • Comply with all safety policies, practices, and procedures.
  • Perform other duties as assigned.

What we're looking for
  • Education: Bachelor’s degree or equivalent experience preferred.
  • Minimum 5 years of call center customer service experience required.
  • Minimum 2 years of experience in the healthcare industry required.
  • Minimum 2 years of telesales/telemarketing experience preferred.
Skills: 
  • Excellent telephone manner with clear, concise, and professional communication.
  • Languages: Highly proficient in spoken and written English and French, with the ability to adjust tone and language as needed.
  • Strong judgment skills and creative problem-solving abilities.
  • High efficiency and accuracy in data entry.
  • Proficiency in MS Office (Outlook, Word, Excel).
  • Experience with Salesforce Service Cloud preferred.
  • Communication: Ability to effectively interact with internal and external stakeholders.
  • Teamwork: Ability to work independently and collaboratively in a fast-paced environment
Complementary Skills:
  • Strong organizational and time-management skills.
  • Adaptability to a rapidly changing work environment.
  • Proactive approach in seeking information and applying learned processes.