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Commission Inbound Call Center Jobs in North Ridgeville, OH

WW&R

Call Center Representative - Collections

Independence, OH

$20.33 - $24.78/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Legal Account Resolution Specialists work in a call center environment within our professional ... They are responsible for making outbound calls and taking inbound calls. They notify and/or locate ...

SkySource Solutions

Be Seen First

Call Centre Agent (HYBRID)

Cleveland, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Handle approximately 55-60 inbound calls per day * Assist members with legal plan questions and ... Call Center Environment * Zendesk or CRM Systems * Cisco or Contact Center Technology * Microsoft ...

SkySource Solutions

Be Seen First

Call Centre Agent (HYBRID)

Cleveland, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Handle approximately 55-60 inbound calls per day * Assist members with legal plan questions and ... Call Center Environment * Zendesk or CRM Systems * Cisco or Contact Center Technology * Microsoft ...

EchoStar

Call Center Sales Rep - Remote

Akron, OH

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

Cleveland Clinic

Contact Center Support Operator I

Cleveland, OH · On-site

$15 - $18.44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Call Center Support Operator, you will answer and provide information for inbound and internal callers. Using electronic directories, you willfacilitatetransfers to theirappropriate destinations ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in North Ridgeville, OH

Commission Inbound Call Center information

See North Ridgeville, OH salary details

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How much do commission inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for commission inbound call center in North Ridgeville, OH is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $16.15 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What job categories do people searching Commission Inbound Call Center jobs in North Ridgeville, OH look for?

The top searched job categories for Commission Inbound Call Center jobs in North Ridgeville, OH are:

What cities near North Ridgeville, OH are hiring for Commission Inbound Call Center jobs?

Cities near North Ridgeville, OH with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Medical Call Center Agent

UnitedHealth Group

Cuyahoga Falls, OH • On-site

$16 - $29/hr

Full-time

Medical, Retirement

Re-posted 17 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

This position is Onsite. Our office is located at 2750 Front St. Cuyahoga Falls, OH 4422.
Unity Health Network, part of the Optum family of businesses, is seeking a Medical Call Center Agent to join our team in Cuyahoga Falls, OH. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
This role entails managing high-volume communications by answering inbound calls from approximately 40-50 physicians daily while meeting a minimum performance goal of 64 calls per day. Responsibilities include monitoring and responding to emails, accurately documenting and relaying messages to the appropriate team members for follow-up, and scheduling appointments. The role requires strong organizational, detail-oriented communication, and customer service skills to ensure timely support, efficient coordination, and effective resolution of physician inquiries.
This position is full time (40 hours/week) Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime.
We offer 12 weeks of paid training. The hours during training will be 8:00am to 5:00pm, Monday - Friday. Training will be conducted onsite.
Primary Responsibilities:
  • Provides support to medical offices primarily by answering incoming calls.
  • Tasks will include scheduling appointments, sending messages to providers office, respond to patient inquiries, and processing communication within the electronic medical record system to appropriate resource.
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required qualifications:
  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years old OR older
  • 1+ years customer service experience
  • Experience with computers and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Basic computer troubleshooting skills (clear cache, restart, connect to wifi)
  • Experience with Microsoft Office programs (Outlook, Word, etc.)
  • Typing skills 35-40 words per minute
  • Must reside within 15 miles of Cuyahoga Falls, OH
  • Ability to work full time (40 hours/week) Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred qualifications:
  • 1+ years related medical office or medical assistant experience
  • 1+ years in heavy/high call volume phone setting in either call center and/or medical facility
  • Knowledge of Medical Terminology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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