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Commission Inbound Call Center Jobs in Warren, OH

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Farmers National Bank

Customer Support Associate

Niles, OH · On-site

$15.25 - $21/hr

Provide prompt and courteous assistance to all inbound client calls * Assist clients with selection ... Call center experience preferred E-Verify is used to confirm the identity and employment ...

Farmers National

Customer Support Associate

Niles, OH · On-site

$15.25 - $21/hr

Provide prompt and courteous assistance to all inbound client calls * Assist clients with selection ... Call center experience preferred E-Verify is used to confirm the identity and employment ...

Cabinetworks

Traffic Scheduler

Middlefield, OH

$21 - $24/hr

Call center, transportation, or truck dispatching experience * Experience scheduling inbound and outbound freight * Experience working with third-party logistics providers and common carriers

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Commission Inbound Call Center information

See Warren, OH salary details

$10

$14

$19

How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Warren, OH is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $15.72 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Warren, OH? The most popular types of Inbound Call Center jobs in Warren, OH are:
What are popular job titles related to Commission Inbound Call Center jobs in Warren, OH? For Commission Inbound Call Center jobs in Warren, OH, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Warren, OH look for? The top searched job categories for Commission Inbound Call Center jobs in Warren, OH are:
What cities near Warren, OH are hiring for Commission Inbound Call Center jobs? Cities near Warren, OH with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Warren, OH as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,998 per year, or $14.9 per hour.

Call Center Specialist

Southwoods Health

Boardman, OH • On-site

$14 - $17.50/hr

Other

Posted 4 days ago

Southwoods Health rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Call Center Specialist
Location: Boardman, OH (Main Office - Southwoods Executive Centre)
Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM
About the Role
Southwoods Health is seeking a professional Call Center Specialist to join our team at the Southwoods Executive Centre in Boardman. In this role, you will be responsible for managing inbound and outbound patient calls. Primary duties include scheduling patient encounters, accurately capturing demographic data, and verifying insurance through our pre-registration process. As the initial point of contact for our patients, you will play a critical role in ensuring they receive an exceptional, compassionate customer service experience.
Essential Duties & Responsibilities
  • Answer incoming calls, route them to the appropriate party, and take accurate messages when necessary.
  • Schedule patient appointments efficiently.
  • Update patient demographic and insurance information accurately within the EMR system using verification software.
  • Route physician referrals to the correct receiving offices or medical facilities.
  • Provide self-pay patients with accurate cost estimates and complete all required documentation for the physician's office.
  • Answer patient inquiries and provide detailed information both in person and over the phone.
  • Maintain strict compliance with all regulatory agencies (e.g., OSHA, ODH, BOP, TJC) across assigned physician practices.
  • Perform other administrative duties as assigned.
Qualifications
  • Education: Training or completed coursework in business office operations, computer skills, and medical terminology.
  • Experience: 1-2 years of experience in a call center or medical office setting is preferred.
  • Skills: Strong communication, problem-solving skills, and meticulous attention to detail.
  • Customer Service: Excellent de-escalation skills and a commitment to maintaining a professional, ethical demeanor at all times.

Why Southwoods Health?
At Southwoods, it's not just about the treatment, but how you're treated. We pride ourselves on delivering patient-centered care and fostering a supportive, friendly work environment.
Join our team today!
Apply online: www.southwoodshealth.com
#SWH

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