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Commission Inbound Call Center Jobs in Canton, OH

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

Cleveland Clinic

Nutrition Assistant - Call Center

Akron, OH · On-site

$14.75 - $20/hr

... phone,within a call center environment.You willintake calls from patients for breakfast ... Handle a large volume of inbound patient callsin a timely manner. * Collect andprocesspatient meal ...

Cleveland Clinic

Nutrition Assistant - Call Center

Akron, OH · On-site

$14.75 - $20/hr

... phone,within a call center environment.You willintake calls from patients for breakfast ... Handle a large volume of inbound patient callsin a timely manner. * Collect andprocesspatient meal ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Canton, OH

Commission Inbound Call Center information

See Canton, OH salary details

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$16

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How much do commission inbound call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for commission inbound call center in Canton, OH is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.07 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Canton, OH? The most popular types of Inbound Call Center jobs in Canton, OH are:
What are popular job titles related to Commission Inbound Call Center jobs in Canton, OH? For Commission Inbound Call Center jobs in Canton, OH, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Canton, OH look for? The top searched job categories for Commission Inbound Call Center jobs in Canton, OH are:
What cities near Canton, OH are hiring for Commission Inbound Call Center jobs? Cities near Canton, OH with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Canton, OH as of June 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $33,687 per year, or $16.2 per hour.

Customer Service Representative Inbound Calls

Kimble

Dover, OH • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Kimble Companies rating

5.2

Company rating: 5.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

82nd of 90 rated recycling and waste

Job description

The Customer Service Representative will be working in a high-volume inbound call solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Service Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company.

About us:

Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.

Minimum Requirements for CSR:

  • High school diploma required or GED equivalent
  • Previous customer service experience in a high-volume inbound call center
  • Ability to type 45 WPM with a minimum of 92% accuracy preferred
  • Ability to multi-task
  • Successfully pass a pre-employment drug screen and background check

Customer Service Responsibilities and Duties:

  • Answer customer calls promptly and courteously utilizing custom procedure.
  • Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up.
  • Professional interaction with customers over the phone and face-to-face.
  • Work with other departments to resolve customer’s issues.
  • Log and record information into customer accounts using a computer.
  • Resolve customer issues and adjust accounts, as necessary, with verification from Manager.
  • Process payments as necessary.
  • Maintain a positive work atmosphere with a culture of respect for others.
  • Other assigned duties from Manager.

Benefits

  • 401(k) retirement plan with match
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Employee assistance program (EAP)
  • Health care and dependent care spending accounts (FSA)
  • Life insurance and accidental death & dismemberment insurance.
  • Paid time off
  • Referral program
  • Employee Discount Program

Day Shift

Weekly day range: Monday to Friday | Rotating weekends

What Kimble Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

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