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Commission Inbound Call Center Jobs in Miami, FL

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Commission Inbound Call Center information

See Miami, FL salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for commission inbound call center in Miami, FL is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Miami, FL?

The most popular types of Inbound Call Center jobs in Miami, FL are:

What are popular job titles related to Commission Inbound Call Center jobs in Miami, FL?

For Commission Inbound Call Center jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Miami, FL look for?

The top searched job categories for Commission Inbound Call Center jobs in Miami, FL are:

What cities near Miami, FL are hiring for Commission Inbound Call Center jobs?

Cities near Miami, FL with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Dental Call Center Representative

Sage Dental

Fort Lauderdale, FL • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Sage Dental rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

699th of 898 rated healthcare providers

Job description

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
The Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus!
Position Details:
  • Full-Time Patient Service Support Coordinator (Call Center)
  • Sage Dental Support Center is located in Boca Raton, FL
  • 2-week training program provided
  • Benefits such as Medical Insurance, 401(k), Vision, PTO, and more!
  • Growth opportunity
  • Competitive base pay

Responsibilities
Essential Duties and Responsibilities include the following but are not limited to:
  • Must be able to handle high volume inbound and/or outbound calls
  • Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responses
  • Schedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin)
  • Utilize scripts and tools appropriately
  • Collect the insurance information from patients, if applicable, and make the proper notations on the schedule
  • Diffuse difficult calls or seek assistance when necessary
  • Offer marketing promotions and educate the appropriate calls on our in-house discount program
  • Receive and promptly respond to real-time customer queries via webchat
  • Ability to document issues and resolutions
  • Provide exceptional customer service
  • Meet daily, weekly, and monthly department goals set forth by management
  • Take part in training and other learning opportunities to expand knowledge for individual growth and company initiatives
  • Adhere to all company policies and procedures, and abide by HIPAA regulations

Qualifications
  • Ability to successfully relate to and communicate with team members and patients
  • Strong team player willing to take direction, initiate business activities and work with management staff and peers
  • Self-starter able to work with minimal supervision/direction and ability to multitask
  • Professional demeanor and presentation
  • Strong and effective written communication skills
  • Creative thinker using sound judgment in workload coordination and technical matters
  • Ability to organize work effectively and establish priorities
  • Candidates who are fluent in Spanish is a plus

What Sage Dental employees say

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