ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Miami, FL

Limitless East Marketing

Call Center Agent

Miami, FL

$34K - $39K/yr

Catch Vibe Voice is seeking a motivated and personable Call Center Agent to join our team in Miami ... Handle inbound and outbound customer calls professionally and efficiently * Assist customers with ...

previous pagenext page

Showing results 21-40

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Miami, FL

Commission Inbound Call Center information

See Miami, FL salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for commission inbound call center in Miami, FL is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Miami, FL?

The most popular types of Inbound Call Center jobs in Miami, FL are:

What are popular job titles related to Commission Inbound Call Center jobs in Miami, FL?

For Commission Inbound Call Center jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Miami, FL look for?

The top searched job categories for Commission Inbound Call Center jobs in Miami, FL are:

What cities near Miami, FL are hiring for Commission Inbound Call Center jobs?

Cities near Miami, FL with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Experience Ambassador (Inbound/Outbound Contact Center)

The Ritz Carlton Yacht Collection

Fort Lauderdale, FL • On-site

Full-time

Posted 24 days ago

Job description

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.
By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.
The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Job Summary
The Experience Ambassador operates at the nexus of guest relations, voyage servicing, and operational excellence, providing high-touch, real-time support to discerning guests and valued travel partners throughout the entire booking and pre- and post-voyage experience. This role requires deep expertise in our ancillary offerings, destinations, supporting systems, and processes, plus the autonomy and resourcefulness to exceed expectations with minimal direction.
Essential Functions
  • Serve as a front-line ambassador in a multi-channel contact center environment, managing a blend of inbound calls, outbound guest outreach, and case-based follow-up (email and offline work) to support the full guest journey
  • Engage guests to uncover their unique travel aspirations, presenting and recommending tailored offerings including air, hotel, transfers, insurance, spa, dining, shore excursions, onboard activities, and bespoke experiences
  • Proactively manage guest and travel partner inquiries, including booking modifications, service requests, and personalized voyage planning, ensuring timely and accurate resolution across all channels
  • Conduct outbound communications to follow up on open requests, confirm arrangements, drive ancillary engagement, and enhance the overall guest experience
  • Own and manage case workflows, ensuring all guest requests are documented, tracked, and resolved efficiently through CRM systems and written communication
  • Identify opportunities to introduce value-added ancillary products and services, balancing revenue generation with a commitment to guest satisfaction and brand integrity.
  • Demonstrate deep expertise across destinations, ancillary offerings, and supporting systems (including Reservations and CRM platforms), enabling end-to-end service delivery with minimal supervision
  • Coordinate complex, high-touch requests across Air, Hotel, Transfers, Shore Excursions, Spa, Dining, and other operational teams to curate seamless and personalized guest experiences
  • Orchestrate connections between all components of the guest journey to ensure a cohesive, anticipatory, and uninterrupted experience
  • Maintain detailed and accurate records of guest preferences, interactions, and special requests to support personalization and continuous service improvement
  • Investigate and resolve guest concerns with urgency, discretion, and sound judgment, ensuring outcomes align with brand standards and guest expectations
  • Deliver a consistent, luxury-level experience from initial inquiry through pre-voyage follow-up, ensuring continuity across all touchpoints
  • Communicate with clarity, professionalism, and an elevated tone that reflects The Ritz-Carlton Yacht Collection's luxury positioning
  • Champion the Ritz-Carlton philosophy by demonstrating genuine care, respect, and professionalism in every interaction

Education
  • A degree in Hospitality, Business, or a related field; or equivalent professional experience
  • Advanced hospitality training or industry certifications are a plus
Skills & Experience
  • Proven experience in a contact center or service environment managing inbound calls, outbound outreach, and case-based work. Experience with Salesforce is a plus
  • Exceptional verbal and written communication skills with the ability to build trust and rapport with a global luxury clientele
  • Strong organizational and time-management skills, with the ability to manage multiple cases and priorities simultaneously
  • Superior attention to detail and the ability to anticipate guest needs before they are expressed
  • Demonstrated problem-solving skills and resourcefulness in resolving complex guest scenarios
  • High emotional intelligence and the ability to remain composed and service-focused under pressure
  • Experience working with CRM & Reservation systems, and managing detailed guest interactions across multiple channels
  • Passion for delivering elevated, personalized guest experiences with a commitment to excellence
  • Prior experience in luxury hospitality, cruise, travel, or concierge services strongly preferred
  • Proven ability to collaborate cross-functionally in a service-driven environment
  • Fluency in English required; Spanish or additional languages preferred

The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Apply