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Commission Inbound Call Center Jobs in Merced, CA

Urologist

Turlock, CA · Hybrid

$429K - $645K/yr

... Commission-accredited facility. The role involves practicing at Emanuel Medical Center, a 209-bed ... Call schedule: 1:5 * 20+ patients per clinic day Requirements * MD or DO degree required * Board ...

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

Urologist Physician

Turlock, CA · On-site

$429K - $645K/yr

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

Urologist Physician

Turlock, CA · On-site

$429K - $645K/yr

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

Urologist

Turlock, CA · On-site

$429K - $645K/yr

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

Urologist

Turlock, CA · On-site

$429K - $645K/yr

You'll practice at Emanuel Medical Center, a 209-bed community hospital with over a century of ... Call schedule: 1:5 * 20+ patients per clinic day * Access to da Vinci Xi robotic platform with ...

Atwater,CA(Applegate Ranch Shopping Center) Journeys is a teen retail leader with an emphasis on ... Compensation includes base pay, sales commission, and bonus potential* JOB SUMMARY To assist Store ...

Commission Inbound Call Center information

See Merced, CA salary details

$13

$18

$24

How much do commission inbound call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for commission inbound call center in Merced, CA is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.28 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Merced, CA?

The most popular types of Inbound Call Center jobs in Merced, CA are:

What are popular job titles related to Commission Inbound Call Center jobs in Merced, CA?

For Commission Inbound Call Center jobs in Merced, CA, the most frequently searched job titles are:

What cities near Merced, CA are hiring for Commission Inbound Call Center jobs?

Cities near Merced, CA with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Merced, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,070 per year, or $18.3 per hour.

Contact Center Agent

Independent Living Systems

Mariposa, CA • On-site

$17 - $23/hr

Full-time

Posted yesterday

New


Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

We are seeking a Contact Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Contact Center Agent will serve as an essential point of contact between members, healthcare providers, and administrative teams. The Contact Center Agent’s primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. The Contact Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and compliance standards. The Contact Center Agent must handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive member experiences and organizational goals. Ultimately, the Contact Center Agent’s efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations.

Minimum Qualifications:

  • High School Diploma or GED.
  • Proven experience working in a contact center environment, preferably within healthcare or a related field.
  • Ability to manage high volume contact center demands.
  • Familiarity with inbound and outbound customer service processes and phone systems.
  • Basic clerical experience and technical knowledge including accurate data entry and record keeping.
  • Ability to work flexible hours to accommodate contact center shifts.
  • Strong interpersonal and communication skills with the ability to engage with diverse populations.

Preferred Qualifications:

  • Associate's degree
  • Experience specifically in healthcare services or medical contact centers.
  • Experience with Microsoft Office Suite
  • Knowledge of healthcare terminology and member privacy regulations such as HIPAA.
  • Certification in customer service or contact center operations.

Responsibilities:

  • Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
  • Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
  • Provide accurate, timely, and high-quality support through active listening, identifying needs, resolving concerns, and education on available programs, benefits and services, and processes.
  • Document call details, update member records, and utilize contact center systems and clerical tools accurately and strive for first call resolution in all interactions.
  • Collaborate with internal and external stakeholders to resolve issues and escalate concerns when needed.
  • Ensure compliance with healthcare regulations, service level agreements, organizational policies, and confidentiality standards in all communications.
  • Maintain established standards for schedule adherence, attendance, quality, member and provider satisfaction, and performance (including average handle time, after call work time, and outreach targets).
  • Demonstrate professionalism through reliability, teamwork, strong work ethic, initiative, organization, and ongoing participation in training and professional development.
  • Perform other duties as assigned.

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