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Commission Inbound Call Center Jobs in Lansing, MI

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Commission Inbound Call Center information

See Lansing, MI salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for commission inbound call center in Lansing, MI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.51 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Lansing, MI?

The most popular types of Inbound Call Center jobs in Lansing, MI are:

What are popular job titles related to Commission Inbound Call Center jobs in Lansing, MI?

For Commission Inbound Call Center jobs in Lansing, MI, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Lansing, MI look for?

The top searched job categories for Commission Inbound Call Center jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Commission Inbound Call Center jobs?

Cities near Lansing, MI with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Physician Otolaryngology - Competitive Salary

Britt Medical Search

Lansing, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Seeking BE/BC ENT Physician to join talented team north of Lansing, MI. ENT team has easy access to other primary care specialties, a wide range of specialties, full-service laboratory, imaging, and a new MRI! Enjoy flexible scheduling models and a large call group with a nurse triage line.

  • Serving the community since 2000
  • Medical Center of the Future opened in 2017
  • Timely access to adult and pediatric primary care
  • Leaders in patient experience with Emergency Department and Ambulatory Service Center scoring in top decile
  • More than 50 physicians and advanced practice providers in more than 20 different medical specialties
  • More than 100 local employees
  • Accredited by The Joint Commission
  • Online scheduling for Lab, Mammography, Primary Care, Urgent Care, In-Person and Virtual Care
  • Laboratory and Imaging services available 24/7
  • Call is 1:4

Compensation & Benefits:


  • CME Allowance
  • Paid Time Off (vacation, sick, CME, personal day)
  • Health, Pharmacy, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term disability
  • Professional Liability with tail coverage
  • Relocation Allowance
  • Retirement: 403 (b) with Employer Contribution and 457 (b) tax deferred plans

Community:

The area offers the buzz of college-town activity with Midwest hometown charm. Located an hour north of Lansing, it has a population of 54,000 (including students). Home to Central Michigan University (CMU), the Chippewa Indian tribe and the Soaring Eagle Casino & Resort.


APPLY NOW or TEXT Job #EC234980 and email address to 636 - 628 - 2412.
Search all of our provider opportunities here: brittmedical DOT com

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About Britt Medical Search

Sourced by ZipRecruiter

Britt Medical Search, headquartered in Saint Charles, MO, US, is a highly reputed firm specialized in the healthcare recruitment industry. The company provides high-quality recruitment services for various healthcare facilities and hospitals across the nation. Established with a primary objective to bridge the gap between healthcare providers and medical facilities in need of professional staffing, Britt Medical Search works diligently to place highly skilled healthcare professionals into positions where they can truly make a difference. The company's mission is centered on delivering optimal recruitment services that surpass client expectations, along with consolidating the American healthcare system by ensuring each facility has the right professionals in the right place at the right time.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Saint Charles, MO, US

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