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Commission Inbound Call Center Jobs in Gadsden, AL

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Commission Inbound Call Center information

See Gadsden, AL salary details

$10

$14

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How much do commission inbound call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for commission inbound call center in Gadsden, AL is $14.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $14.90 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Gadsden, AL?

The most popular types of Inbound Call Center jobs in Gadsden, AL are:

What cities near Gadsden, AL are hiring for Commission Inbound Call Center jobs?

Cities near Gadsden, AL with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Gadsden, AL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,445 per year, or $14.2 per hour.

CLN RN Clinic, Marshall Medical Centers- The Cancer Care Center, Full Time, 1st Shift

Huntsville Hospital Health System

Albertville, AL • On-site

Full-time

Re-posted 15 days ago


Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 887 rated healthcare providers


Job description

Overview
The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.
The Oncology RN is responsible for providing professional nursing care to adult and geriatric patients with hematologic and oncologic diseases. He/She is responsible for assisting the medical and radiation oncologists with patients in clinic, with primary responsibility to the medical oncologist(s). This position functions under the authority of the Clinical Oncology Manager in accordance with the nursing guidelines provided by the Director of Nursing for Marshall Medical Center South and the policies and procedures for Marshall Medical Centers.
This RN is responsible for all nursing care activities; initial assessment of patients, execute nursing care plans, providing direct nursing care, patient education, assisting physician with procedures and interacting with Social Services as needed to provide patient resources.
Duties and responsibilities include but are not limited to:
Adherence to hospital/department policy
>Maintains good attendance record.
>Arrives to work punctually
>Follows dress code
>Observes confidentiality
>Adheres to safety policies
>Participates in continuing education
>Follows department of nursing and hospital policy and procedures
>Complies with call and staffing assignments
Patient Care
>Uses clinical, listening skills along with good professional judgment to assess patients appropriately.
>Accurately takes and records patient's vital signs and other appropriate patient observations.
>Collaborates with other members of the health care team
>Educates and Instructs patient and family. Documents education based on assessment.
>Conscientiously and continuously applies nursing principles in patient care
>Ensures patient is comfortable during exam.
Clinical Duties
>Assists physician with exams and/ or procedures
>Prepare patient charts
>Schedules testing, follows up on outstanding results.
>Ensures all tests results have been completed prior to patient visit.
>Processes pathology samples for pickup.
>Performs patient care, and operational duties as assigned
Care of Environment and equipment
>Maintains work area and patient exam rooms
>Maintains equipment
>Reports equipment/ building maintenance concerns to the appropriate personnel through on line work orders.
Information processing and documentation
>Proper documentation in charts/ EMR.
>Provide records as requested in a timely manner, whether to another physician's office, hospital or someone within our hospital system.
>Charges for equipment and supplies through proper documentation/ coding
>Uses computer system efficiently
Interpersonal/ Customer Service Skills
>Responds in a polite and timely manner to phone calls and messages.
>Communicates effectively with patients/ families, physicians and other staff.
>Maintains flexibility and adaptability
>Assists co-workers as needed
>Resolves problems
>Consistently meets the hospital's Journey to Service Excellence standards
Qualifications
EDUCATION:
Graduate of an accredited School of Nursing with associates or bachelor's RN degree
LICENSURE/CERTIFICATION:
Current Alabama RN license
Certified CPR certification.
DESIRED:
Chemo Certified or willingness to become certified
About Us
Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers.
Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends.
Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.
Named by the Joint Commission as a "Top Quality Performer" among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

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