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Commission Inbound Call Center Jobs in Cleveland, TN

HomeServe USA

Customer Repair Coordinator

Chattanooga, TN

$16.50 - $21.50/hr

Handle inbound customer calls related to first notice of loss (FNOL) and existing repair work ... Experience in a customer service or call center environment preferred. * Strong computer skills ...

HomeServe

Customer Repair Coordinator

Chattanooga, TN · On-site

$18/hr

Handle inbound customer calls related to first notice of loss (FNOL) and existing repair work ... Experience in a customer service or call center environment preferred. * Strong computer skills ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Cleveland, TN

Commission Inbound Call Center information

See Cleveland, TN salary details

$10

$14

$19

How much do commission inbound call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for commission inbound call center in Cleveland, TN is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.29 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Cleveland, TN?

The most popular types of Inbound Call Center jobs in Cleveland, TN are:

What are popular job titles related to Commission Inbound Call Center jobs in Cleveland, TN?

For Commission Inbound Call Center jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Cleveland, TN look for?

The top searched job categories for Commission Inbound Call Center jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Commission Inbound Call Center jobs?

Cities near Cleveland, TN with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Cleveland, TN as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,163 per year, or $14.5 per hour.

(Onsite)Customer Service Representative

MedSrv

Chattanooga, TN • On-site

$17/hr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title
Customer Service Representative
Location
Onsite - 2820 Walker Rd Chattanooga TN 37421
Job Type
Full-Time
Department
SBO Call Center
Pay
$17.00/hr.
About MedSrv, LLC
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.
Position Overview
We are seeking Customer Service Representatives to join our growing Call Center team. In this role, you will handle both inbound and outbound calls, providing exceptional service to patients with a focus on whole-person health. You’ll be the voice of MedSrv, helping patients navigate their healthcare financial journey with empathy, clarity, and professionalism.
What You’ll Do
  • Interacts with customers via telephone, email, online chat, to provide support and information on products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.
What We’re Looking For
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • High school diploma or equivalent.
  • Customer service experience preferred.
Physical Requirements
  • Able to work at a computer for extended periods.
  • Occasionally lift up to 15 lbs.
Why Join Us?
  • Work with a team that values faith, integrity, and compassion.
  • Supportive, inclusive, and casual work environment.
  • Training and development to help you grow.
  • No weekends – enjoy work-life balance.
  • Competitive benefits, paid time off, and 401k with match.
Ready to make a difference in healthcare?
Apply today and join MedSrv — where we guide by faith and serve with heart.
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Apply