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Commission Inbound Call Center Jobs in Bloomington, IL

Rivian

Inside Product Guide - Normal

Normal, IL · On-site

$21.39 - $23.75/hr

Manage all sales inbound through our Rivian Sales Phone, Email, and Chat communication methods ... Experience in a call center environment preferred but not required * High School Diploma required

Rivian

Inside Product Guide - Normal

Normal, IL

$21.39 - $23.75/hr

Manage all sales inbound through our Rivian Sales Phone, Email, and Chat communication methods ... Experience in a call center environment preferred but not required * High School Diploma required

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Normal, IL

$15.50 - $18.75/hr

... center). The CSR follows and adheres to Southshore Companies standard operating procedures to ... Manage the inbound and outbound shipments and receipt of all products, materials, and supplies.

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Normal, IL · On-site

$15.50 - $18.75/hr

... center). The CSR follows and adheres to Southshore Companies standard operating procedures to ... Manage the inbound and outbound shipments and receipt of all products, materials, and supplies.

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Normal, IL

$15.50 - $18.75/hr

... center). The CSR follows and adheres to Southshore Companies standard operating procedures to ... Manage the inbound and outbound shipments and receipt of all products, materials, and supplies.

Memorial Health

Electronic Technician III

Armington, IL · On-site

$48.83/hr

... Commission. • Must apply color discrimination necessary to differentiate wire colors. • Must ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Hopedale, IL · On-site

$48.83/hr

... Commission. • Must apply color discrimination necessary to differentiate wire colors. • Must ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Hopedale, IL

$48.83/hr

... Commission. • Must apply color discrimination necessary to differentiate wire colors. • Must ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Bloomington, IL

Commission Inbound Call Center information

See Bloomington, IL salary details

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How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Bloomington, IL is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.50 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Bloomington, IL? The most popular types of Inbound Call Center jobs in Bloomington, IL are:
What are popular job titles related to Commission Inbound Call Center jobs in Bloomington, IL? For Commission Inbound Call Center jobs in Bloomington, IL, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Bloomington, IL look for? The top searched job categories for Commission Inbound Call Center jobs in Bloomington, IL are:
What cities near Bloomington, IL are hiring for Commission Inbound Call Center jobs? Cities near Bloomington, IL with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Bloomington, IL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,581 per year, or $16.6 per hour.

Digital Customer Retention Specialist

Weed Man Lawn Care

Bloomington, IL • On-site

Full-time

Retirement, PTO

Re-posted 20 hours ago

Job description

Digital Customer Service Retention Specialist

Department: Customer Service/Administration

Reports To: Customer Service Director / Customer Service Representative Supervisor

Company: Weed Man Lawn Care (Terra Firma Enterprises)

Purpose of the Role
  • The Digital Customer Service Retention Specialist (Digital CSR) is responsible for customer satisfaction, supporting the company’s reputation, as well as meeting retention goals in day-to-day operations. Ensuring that all inquiries and requests are addressed in a timely, professional, and customer-first manner. This position plays a critical role in maintaining service standards, minimizing delays, and supporting internal communication flow between departments, while assisting with accounts receivable when necessary, and using all forms of digital communication with our customers.
Key Deliverables
  • Act as a cultural ambassador, delivering the best experience with every customer interaction (via phone and/or digital communication). Being professional, consistent, and friendly when communicating with customers or other employees. Helping each customer to understand our products and services, and guide them through the season.
  • Maintain retention goals by proactively creating positive customer experiences and assisting in preventing service issues and/or or solving them by asking in-depth questions.
  • Complete all daily work within prescribed deadlines to support the smooth flow of operations. Identifying customer needs quickly and finding effective and accurate solutions. Escalating complex issues to the appropriate department when necessary.
Performance Expectations
  • Proactively plan, schedule, and coordinate daily tasks.
  • Consistently follow company policies, systems, and service standards.
  • Assisting in maintaining accurate documentation and logs for all customer interactions.
  • Educate and upsell products or services that customers do not have on their program.
  • Report any off-standard work or issues to a direct supervisor immediately.
  • Rotating Saturday schedule (in-season only)
  • Problem-solving at a fast pace, keeping a calm mindset, and a customer-first approach while being able to perform escalated customer resolutions.
Qualifications & Core Skills
  • High school diploma or equivalent
  • Previous customer service retention or call center experience required
  • Experience in retention, call center, or service-based industries preferred
  • Previous work in lawn care preferred
  • Ability for strong and fast written communication with speed and accuracy
  • Proficient in using Microsoft 365
  • Excellent time management and prioritization
  • Ability to navigate multiple systems simultaneously
  • Comfortable working in a fast-paced, high-volume environment
Work Space Environment Requirements:
  • Candidates must have access to a dedicated, distraction-free home-based worksite suitable for conducting professional business
  • Reliable internet connection
  • Employees are responsible for providing their own workstation equipment, including (but not limited to): a Windows based laptop/desktop, headset
Tools You’ll Use:
  • Winbox (email & internal messaging)
  • SMS/Text communication platform
  • Web Manager (customer portal & service tracking)
  • Podium (customer messaging & reviews)
  • CRM/Admin Notes for follow-ups
What we offer:
  • $18 - $20 an hour (depending on experience)
  • 3% commission for any sales of any programs or add-on services
  • Paid training
  • Supportive, team-oriented work culture
  • PTO earned after 90-day probation period
  • 401k offered after 6 months (up to 3% match)