ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Augusta, GA

Agiliti Health, Inc.

Scheduling Coordinator

Augusta, GA · On-site

$13.88 - $34.75/hr

Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical ... Familiarity/working knowledge of call center/ACD phone systems. * Dependable attendance and ...

New

ADP

Client Support Specialist - Current Gen

Augusta, GA · On-site

$14.75 - $20/hr

To thrive in this role, you must be comfortable working in a metrics-driven call center environment ... You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.

ADP

Client Support Specialist - Current Gen

Augusta, GA

$14.75 - $20/hr

To thrive in this role, you must be comfortable working in a metrics-driven call center environment ... You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.

Medical City Arlington

Neurosurgery Physician

Augusta, GA · On-site

Call requirement is an average of 5-7 call days. Incentive/Benefits Package: * Employment position ... Joint Commission. * As the home of the largest burn center in the United States, the Joseph M.

Posted today

Mission Hospital

Neurosurgery Physician

Augusta, GA · On-site

Call Requirement: Average 5-7 call days * Both experienced and new-grads are encouraged to apply ... Doctors Hospital is a Level II Trauma Center and Bariatric Center of Excellence as designated by ...

previous page

Showing results 41-60

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Augusta, GA

Commission Inbound Call Center information

See Augusta, GA salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission inbound call center in Augusta, GA is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.16 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Augusta, GA? The most popular types of Inbound Call Center jobs in Augusta, GA are:
What are popular job titles related to Commission Inbound Call Center jobs in Augusta, GA? For Commission Inbound Call Center jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Augusta, GA look for? The top searched job categories for Commission Inbound Call Center jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Commission Inbound Call Center jobs? Cities near Augusta, GA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Scheduling and Authorization Coordinator

Elevate Patient Financial Solutions

Augusta, GA • On-site, Remote

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as a Scheduling and Authorization Coordinator. This position will be remote. Candidate must live within a 3-hour radius of Augusta, GA The Full Time schedule for this role will be ­­­Monday- Friday 8am-5pm.
Job Summary
The Scheduling and Authorization Coordinator delivers exceptional customer service when communicating with patients over the phone to provide the necessary information for applicable scheduling and imaging. They request information related to the coordination and scheduling of diagnostic imaging and other procedures and treatments for hospitals contracted with ElevatePFS®. The Scheduling and Authorization Coordinator interacts directly with the patients, referring physicians, Hospital Services
, and internal company associates to guarantee smooth coordination of procedures and exams.
Essential Duties and Responsibilities
Insurance Authorization/Verification
  • Thoroughly completes the insurance verification process to ensure the accuracy of insurance information.
  • Obtains insurance authorizations, referral, and treatment consults as needed for all scheduled patients prior to receiving services.
  • Obtains benefit coverage from insurance companies and accurately enters information into the appropriate computer system.
  • Obtains diagnosis information and/or CPT code from the physician/office or the outpatient department, as necessary for completing the insurance authorization process.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Maintains documentation necessary for compliance with state, federal, and other regulatory agency requirements.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
Scheduling
  • Schedules all types of complex exams with attention to detail.
  • Ability to manage high outbound and inbound calls to schedule patients for imaging services to ensure the best possible customer service by properly educating the patient on exam preparation and answering questions.
  • Screens and verifies all HIPPA information to ensure accuracy with scheduling and speaking with patients, patients approved representatives and or physicians.
  • Schedules and documents notes in hospital and ElevatePFS® operating systems.
Clerical
  • Monitors and manages the e-mail inbox or fax machine for assigned practices throughout the day.
  • Works any requests received via e-mailed or fax.
  • Checks and responds to voicemails.
  • Creates, maintains and monitors log of patients and procedures scheduled for assigned physician practices.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Utilizes multiple commuter application, scheduling software, network, drives to schedule multiple exams within multiple modalities and entities across the hospitals system.
Additional Responsibilities
  • Effectively communicates operational activities and issues with Supervisor and Manager.
  • Interfaces courteously and effectively with internal and external customers. Must consistently present a positive departmental and organizational image, as well as commitment to departmental goals, objectives, standards, policies and procedures.
  • Demonstrates proficiency within assigned area of responsibility and a general understanding of the entire Patient Access process.
  • Adheres to the hospitals and until level policies and procedures and safeguards set forth by each facility.
  • Identifies and recommends process improvements for RMA services.
  • Other duties as assigned.
Qualifications and Requirements
  • High school diploma or GED
  • Associate degree or 2+ years in patient scheduling, registration, or healthcare billing is preferred
  • Over one (1) year working in a customer service or client relations type role
  • Office or hospital environment experience is preferred
  • High volume call center experience is preferred
  • Strong Literacy (grammar, spelling, math)
  • Strong Microsoft Products experience, including word, excel, outlook, windows
  • Familiarity with HCA/Parallon IT systems is preferred
  • Strong sales and customer service skills
  • Excellent interviewing and telephone communication skills
  • Outstanding interpersonal and people‑oriented skills
  • Excellent written and verbal communication abilities
  • Ability to communicate assertively and professionally while maintaining confidence and credibility.
  • Strong analytical, problem‑solving, and decision‑making skills
  • High level of organization, attention to detail, and time management
  • Ability to multitask and prioritize effectively in a fast‑paced environment
  • Proven ability to work independently with minimal supervision
  • Strong stress management and adaptability skills
  • Goal‑driven with a strong action and results orientation
  • Demonstrates initiative, persistence, and a strong work ethic
  • Team‑oriented with the ability to collaborate effectively
  • Flexible and adaptable to changing priorities
  • High standards of honesty, integrity, and professionalism
  • Profit‑ and performance‑oriented mindset
  • Remote and hybrid positions require internet connectivity that meet the Company’s upload and download requirements.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Elevate, PFS is an Equal Opportunity Employer

What Elevate Patient Financial Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply