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Commission Inbound Call Center Jobs in Augusta, GA

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Encora

Call Center Retention Specialist

Augusta, GA · On-site

$17/hr

Job Title: Call Center Retention Specialist Location: Onsite - Augusta, GA Pay Rate: $17/hr ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

New

RemX

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Customer Retention Agents

Augusta, GA · On-site

$17/hr

This is an inbound call center position. Customer Service Retention & Sales Representative Location: Augusta, GA 30907 Pay: $17.00/hour + Performance-Based Bonuses (Average $400-$450/month; top ...

RemX

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Customer Service and Sales Representative

Augusta, GA · On-site

$17/hr

Ongoing coaching and development support About the Role In this inbound call center position, you'll assist customers with service-related concerns, disconnected service situations, account questions ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

greenpath, inc.

Client Advocate

Augusta, GA · On-site

$15 - $17.57/hr

If you're someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit. What You'll Do * Answer high‑volume inbound calls from prospective ...

Pitch Health Solutions LLC

Transfer Agent

Augusta, GA · On-site +1

$25/hr

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Augusta, GA

Commission Inbound Call Center information

See Augusta, GA salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission inbound call center in Augusta, GA is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.16 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Augusta, GA? The most popular types of Inbound Call Center jobs in Augusta, GA are:
What are popular job titles related to Commission Inbound Call Center jobs in Augusta, GA? For Commission Inbound Call Center jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Augusta, GA look for? The top searched job categories for Commission Inbound Call Center jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Commission Inbound Call Center jobs? Cities near Augusta, GA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Call Center Representative - Customer Retention & Sales Support

Zodiac Solutions

Augusta, GA • On-site

$16 - $17/hr

Contractor

Re-posted 23 days ago

Job description

Call Center Representative – Customer Retention & Sales Support

Location: Augusta, GA (Onsite – 5 Days/Week)
Pay Rate: $16–$17/hr on W2
Interview Type: In-Person Interview Required

Job Summary

We are hiring a motivated and customer-focused Call Center Representative for our Augusta, GA location. This is a fully onsite position ideal for candidates with prior call center, customer service, customer retention, or sales support experience.

The ideal candidate will have strong communication skills, the ability to handle high-volume inbound/outbound calls, and experience assisting customers in a fast-paced call center environment.

Key Responsibilities
  • Handle inbound and outbound customer calls professionally and efficiently
  • Promote, retain, and support company products and services
  • Assist customers with service requests, account inquiries, and issue resolution
  • Provide excellent customer service while maintaining high customer satisfaction
  • Explain fees, billing adjustments, and service options clearly to customers
  • Follow structured call flows and company procedures during customer interactions
  • Demonstrate active listening and problem-solving skills
  • Negotiate and process customer retention/save requests when applicable
  • Maintain accurate call notes and customer records
  • Meet performance metrics related to customer experience and productivity
Required Qualifications
  • Prior experience in a call center environment is required
  • Experience in customer service, customer retention, sales, or collections preferred
  • Strong verbal communication and interpersonal skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Ability to multitask and navigate computer systems efficiently
  • High School Diploma or GED required
  • Ability to work onsite 5 days per week in Augusta, GA
Preferred Skills
  • Customer Retention
  • Inbound/Outbound Calling
  • Sales Support
  • Customer Relationship Management (CRM)
  • Call Center Operations
  • Problem Solving
  • Active Listening
  • Data Entry
  • Customer Support
Work Location

621 NW Frontage Rd, 2nd Floor, Augusta, GA 30907

Additional Information
  • Fully onsite role
  • In-person interview mandatory
  • Immediate interview and quick hiring process

Keywords for Indeed SEO:
Call Center Representative, Customer Service Representative, Customer Support, Customer Retention Specialist, Call Center Agent, Inbound Call Center, Outbound Calling, Sales Support Representative, Customer Care Representative, CSR, Augusta GA Jobs, Onsite Customer Service Jobs