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Commission Inbound Call Center Jobs in Athens, GA

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Commission Inbound Call Center information

See Athens, GA salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission inbound call center in Athens, GA is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Athens, GA? The most popular types of Inbound Call Center jobs in Athens, GA are:
What cities near Athens, GA are hiring for Commission Inbound Call Center jobs? Cities near Athens, GA with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Athens, GA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Customer Service Representative - Onsite

ResultsCX

Athens, GA • On-site

$14/hr

Other

Re-posted 27 days ago


Job description

Full Location: ATHENS - US
Description
ResultsCX ATHENS - The Hearts Behind the Headsets
Give me the basics!
At ResultsCX,our Onsite Customer Service Representative - Onsite are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, working from our office located at 2411 Jefferson Rd Suite A, ATHENS, GA, 30607 , you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups and more! This position goes beyond the script, giving you a key role in helping our communities.
Real Stories. Real Impact.
"One of our agents received a call from a homeowner who was clearly anxious - she had just opened a 'final notice' mailer warning her that her home warranty had expired. The company name wasn't familiar, and with so many scams these days, she didn't know who to trust. She just wanted to be sure she was protected.
Our agent took the time to walk through each of the customer's three active plans - confirming the coverage, explaining her billing schedule, and making sure the customer felt confident her policies were up to date and active. As they reviewed everything together, the agent noticed something else: the customer was missing a key line of coverage that most homeowners benefit from.
Rather than just mention it, the agent explained what the additional plan covered, how it worked, and how it could save the customer both time and money in the long run. Before moving forward, the agent offered to investigate the mailer - even calling the number listed herself. When it turned out to be a dead end, the agent gently advised the customer that it could be a scam, empowering her to stay vigilant going forward.
By the end of the call, the customer not only enrolled in the missing coverage, but expressed heartfelt thanks for the agent's patience, clarity, and care. She hung up more protected, more informed, and far more at ease than when she dialed in."
We expect greater of ourselves... What's Your Greater?Come find it at ResultsCX!
What should I bring to the interview?
  • Education:High school diploma or GED required
  • Typing Skills: Ability to type 25 words per minute
  • Technical Proficiency: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency
  • Availability: Open availability 7 days a week
  • Pay Expectation: Our on-site CSR pay rates start at $14/hr in training
  • *Pay rates vary by program fit during selection consideration.

As an extrovert I want networking, collaboration, and socialization!
To work at our Athens site, you need:
  • Reliable transportation to get to and from work daily
  • Live within commuting distance of the physical location 2411 Jefferson Rd Suite A, ATHENS, GA, 30607
  • The type of personality that thrives on social connections, work events, in person mentoring, and uncapped career growth!

ResultsCXis a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.