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Commission Inbound Call Center Jobs in Utah (NOW HIRING)

Cafe Rio Mexican Grill

Inbound Representative

UT · On-site

$15.50/hr

Inbound Representative Job Code 10005 Starts at $15.50 per hour Cafe Rio is hiring part-time and full-time Inbound Customer Service Representatives at our Call Center! We are looking for self ...

Cafe Rio

Inbound Representative

West Valley, UT · On-site

$15.50/hr

Inbound Representative Job Code 10005 Starts at $15. 50 per hour Cafe Rio is hiring part-time and full-time Inbound Customer Service Representatives at our Call Center! We are looking for self ...

Cafe Rio

Inbound Representative

West Valley City, UT

$15.50/hr

Inbound Representative Job Code 10005 Starts at $15.50 per hour Cafe Rio is hiring part-time and full-time Inbound Customer Service Representatives at our Call Center! We are looking for self ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio Mexican Grill

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio Mexican Grill

Inbound To Go

UT · On-site

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Utah

Commission Inbound Call Center information

See Utah salary details

$11

$15

$21

How much do commission inbound call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for commission inbound call center in Utah is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Utah? The most popular types of Inbound Call Center jobs in Utah are:
What are popular job titles related to Commission Inbound Call Center jobs in Utah? For Commission Inbound Call Center jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Utah look for? The top searched job categories for Commission Inbound Call Center jobs in Utah are:
What cities in Utah are hiring for Commission Inbound Call Center jobs? Cities in Utah with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Utah as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, and 14% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,819 per year, or $15.8 per hour.
Member Experience Supervisor

Member Experience Supervisor

Serenity Mental Health Centers

Lehi, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Member Experience Supervisor  

Location: Lehi, UT

Employment Type: Full-Time ON-SITE 

Serenity is growing fast, and we need a Member Experience Supervisor who knows how to build and run a call floor that performs. This is a hands-on leadership role - you'll be in the weeds with your team every day, tracking numbers, developing people, and making sure the operation runs clean. If you've come up through call center and you've got a year or more of supervising under your belt, this role was built for people like you. No industry-specific background necessary - we handle the training. 

What the Role Looks Like Day to Day 

  • Direct daily operations of an inbound call team focused on appointment scheduling and member support 
  • Identify individual coaching opportunities through call monitoring, CRM data, and direct observation 
  • Track and report on team KPIs - conversion rates, handle time, quality scores, schedule adherence 
  • Take ownership of escalated calls, guiding them to resolution without letting emotion drive the outcome 
  • Set clear performance expectations and follow through with structured accountability processes 
  • Lead daily stand-ups and individual check-ins that keep your team focused and moving forward 
  • Work cross-functionally with scheduling and operations teams to remove friction from the member journey 
  • Create a floor environment that is productive, professional, and built on mutual accountability 

What We Need From You 

  • 1+ year of supervisory experience in customer service, call center, or high-touch service operations 
  • Verifiable track record of managing team performance metrics and driving measurable improvement 
  • Experience in hospitality management, upscale retail, or service leadership is a serious advantage - the instincts transfer directly 
  • You give feedback often, specifically, and without hesitation - and your team grows because of it 
  • Comfortable reading dashboards and call reports and turning that data into actionable coaching 
  • Steady and decisive when the volume spikes or a difficult call lands on your floor 
  • No industry-specific licensure or background required - full onboarding and training provided 

Nice to Have 

  • Experience managing teams through periods of rapid growth or organizational change 
  • Familiarity with appointment-based or scheduling-driven call environments 
  • A history of developing frontline employees into future leaders 

What Serenity Offers 

  • Competitive compensation based on experience 
  • 90% employer-paid medical, dental, and vision coverage 
  • 401(k) retirement plan 
  • 10 PTO days, increasing to 15 after year one, plus 10 paid holidays 
  • Employee referral bonuses 
  • A clear path upward in a company that promotes from within 

About Serenity 

Serenity is a technology-driven company delivering advanced, evidence-based solutions that work - particularly for members who haven't had success with conventional options. Our call teams are the operational backbone of the member experience, and we invest in the people who lead them. If you run a tight operation and you're ready to do it inside a company that's scaling quickly, this is where you want to be. 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. 

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