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Commission Inbound Call Center Jobs in Missouri (NOW HIRING)

Keefe Group

Call Center Supervisor

Saint Louis, MO

... and inbound call support. * Call Center, customer service, or supervisory experience is a plus. * Ability to remain calm and courteous under pressure and navigate tense situations. Benefits TKC ...

Keefe Group

Call Center Supervisor

Saint Louis, MO

... and inbound call support. * Call Center, customer service, or supervisory experience is a plus. * Ability to remain calm and courteous under pressure and navigate tense situations. Benefits TKC ...

Keefe Group

Call Center Supervisor

Saint Louis, MO · On-site

... and inbound call support. * Call Center, customer service, or supervisory experience is a plus. * Ability to remain calm and courteous under pressure and navigate tense situations. Benefits TKC ...

SPECTRUM

Call Center Representative

Kansas City, MO · On-site

$15.75 - $19.50/hr

Interacting with customers through inbound calls to resolve a variety of topics, including mobile ... customer service or a call center; 6+ months of working in cable operations, mobile, or ...

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All JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Missouri

Commission Inbound Call Center information

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Missouri? The most popular types of Inbound Call Center jobs in Missouri are:
What are popular job titles related to Commission Inbound Call Center jobs in Missouri? For Commission Inbound Call Center jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Missouri look for? The top searched job categories for Commission Inbound Call Center jobs in Missouri are:
What cities in Missouri are hiring for Commission Inbound Call Center jobs? Cities in Missouri with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Call Center Supervisor

Call Center Supervisor

Keefe Group

Saint Louis, MO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description


Overview
TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. 
 

We are proud to be a military and veteran-friendly employer.


About This Position

***MUST LIVE IN THE ST. LOUIS MISSOURI METROPOLITAN AREA***

Potential up to 1K quarterly bonus

Schedule: Monday-Friday 10:00am-7:00pm/Alternating Saturdays 10:00am-4:00pm & some holidays

The Call Center Supervisor is responsible for the daily coaching and development of Customer Service Representatives. Responsibilities including managing metric performance, providing constructive feedback, and serving as a leader to team members.

Essential Functions, Duties, and Responsibilities

  • Manage a team of associates by coaching, evaluating metrics and monitoring calls.
  • Manage and assist associates in fulfilling daily and monthly metric requirements.
  • Effectively communicate with associates to encourage support of company culture and values.
  • Lead team of associates to increase productivity by improving work processes and associate development.
  • Assist with interview and onboarding responsibilities.
  • Assessing the work performance of their employees and identifying areas that need improvement.
  • Fields escalated calls, emails, and chats.
  • Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement.
  • Ensuring that business goals, deadlines and performance standards are me.
  • Other duties as assigned.

What You'll Need
  • High School or equivalent, and education in management is a plus.
  • College degree preferred.
  • Must be a self-starter who works well with all levels of management.
  • Must be detail oriented; able to remain focused in a fast-paced environment.
  • Ability to lead and motivate others.
  • Proficiency with technology, especially computers, software applications, and phone systems.
  • Excellent verbal and written communication skills; ability to build rapport with employees.
  • Fosters a positive and inclusive work/team environment of exceptional customer service by ensuring prompt responses to customer requests, responding to escalations and questions, and participating in daily operations and inbound call support.
  • Call Center, customer service, or supervisory experience is a plus.
  • Ability to remain calm and courteous under pressure and navigate tense situations.

Benefits

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

  • Medical w/prescription coverage
    • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs.  Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
  • Dental
  • Vision
  • Basic Life and Basic Accidental Death and Dismemberment Insurance
  • Short Term Disability
  • Long Term Disability
  • Voluntary benefits that can be selected to create the right package for you

  • We now also offer DailyPay providing you immediate access to earned wages.

TKC also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.


EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Qualifications:
  • High School or equivalent, and education in management is a plus.
  • College degree preferred.
  • Must be a self-starter who works well with all levels of management.
  • Must be detail oriented; able to remain focused in a fast-paced environment.
  • Ability to lead and motivate others.
  • Proficiency with technology, especially computers, software applications, and phone systems.
  • Excellent verbal and written communication skills; ability to build rapport with employees.
  • Fosters a positive and inclusive work/team environment of exceptional customer service by ensuring prompt responses to customer requests, responding to escalations and questions, and participating in daily operations and inbound call support.
  • Call Center, customer service, or supervisory experience is a plus.
  • Ability to remain calm and courteous under pressure and navigate tense situations.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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