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Commission Customer Support Jobs in Alaska (NOW HIRING)

$16.25 - $22/hr

This means each member of our team is hired as a Tour Support Teammate and may serve in different ... This is an hourly position that pays 10.00-10.25 per hour depending on experience plus a commission ...

Warehouse Technician

Fairbanks, AK · On-site

$20 - $26/hr

Commission and activate off-grid solar systems with customers. * Assist customers with load out ... Provide basic technical support to customers, including troubleshooting software, hardware, and ...

Warehouse Technician

Fairbanks, AK · On-site

$20 - $26/hr

Commission and activate off-grid solar systems with customers. * Assist customers with load out ... Provide basic technical support to customers, including troubleshooting software, hardware, and ...

Warehouse Technician

Fairbanks, AK · On-site

$20 - $26/hr

Commission and activate off-grid solar systems with customers. * Assist customers with load out ... Provide basic technical support to customers, including troubleshooting software, hardware, and ...

Showing results 21-40

Commission Customer Support information

What is the difference between Commission Customer Support vs Sales Support Specialist?

AspectCommission Customer SupportSales Support Specialist
Primary RoleAssist customers with commission-related inquiries, resolve issues, and provide product supportSupport sales teams by managing client accounts, preparing sales materials, and facilitating sales processes
Required SkillsCustomer service, communication, knowledge of commission structuresCustomer service, sales knowledge, CRM proficiency
Work EnvironmentCall centers, customer support departments, online supportSales offices, client-facing roles, online platforms
CertificationsCustomer service certifications, industry-specific knowledgeSales certifications, CRM training

While both roles involve customer interaction and support, Commission Customer Support focuses on assisting clients with commission-related issues, whereas Sales Support Specialists primarily aid sales teams and manage client accounts to facilitate sales processes.

Do commission customer support agents get commission?

Commission customer support agents typically do not receive commissions as part of their compensation, since their role focuses on assisting customers rather than sales. However, some companies may offer bonuses or incentives based on customer satisfaction or performance metrics. It is important to review the specific employer's pay structure for accurate details.

What are the most commonly searched types of Customer Support jobs in Alaska?

The most popular types of Customer Support jobs in Alaska are:

In-Store Product Support Sales Representative

N C Machinery

Wasilla, AK • On-site

$19.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


N C Machinery rating

5.2

Company rating: 5.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

171st of 178 rated vehicle equipment hire


Job description

In-Store Product Support Sales Representative

About the Position

The Parts Department is seeking an In-Store Product Support Sales Representative (ISR) for our Wasilla or Anchorage branch. In this role, you will serve as the primary point of contact for parts and service programs, focusing on maximizing parts and service sales within an assigned customer territory. This position plays a vital role in building and maintaining strong customer relationships, identifying sales opportunities, and ensuring customers are informed about new products, services, and support solutions that add value to their operations.

Key Responsibilities

  • Develop and maintain strong relationships with assigned customers to drive parts and service sales growth.
  • Conduct regular customer outreach and complete weekly call reports documenting customer interactions, opportunities, and follow-up activities.
  • Proactively promote parts, service programs, and support solutions to meet customer needs and increase revenue.
  • Perform routine inspections of undercarriage components and ground-engaging tools to assess wear and identify replacement or service requirements.
  • Prepare and present product recommendations, service proposals, and quotes based on customer equipment needs.
  • Stay informed about product offerings, service programs, and industry trends to provide expert guidance and support.
  • Collaborate with internal teams to ensure timely and accurate fulfillment of customer requirements.
  • Maintain a high level of customer satisfaction through responsive service and effective problem-solving.

Qualifications & Experience

  • Bachelor’s degree in Business or a related field preferred, with 2–3 years of industry sales experience; or an equivalent combination of education and 4+ years of relevant sales experience.
  • Strong customer service, sales, and relationship-building skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Ability to conduct equipment inspections and communicate technical information effectively.
  • Ability to frequently stand, walk, sit, bend, twist, squat, kneel, and stoop.
  • Ability to safely lift and move materials weighing up to 50 pounds on an occasional basis.
  • Valid driver’s license.

Employee Benefits:

We offer a competitive benefits package that includes an annual base salary plus commission.

  • Retirement:   401k w/ Company Match and Profit Sharing
  • Paid Time Off:  Paid Vacation, Holiday & Sick Leave
  • Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
  • Vision Insurance:  VSP Vision Insurance
  • Insurance:  Company Paid Life, AD&D & Disability Insurance
  • Guidance Resources:  Employee Assistance Program
  • Rewards:  Quarterly Employee Recognition Cash Program
  • Discounts:  CAT Products, Rental/Sales Discounts
  • Financial Access:  Credit Union Membership is available
  •  Growth/Stability:   Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
  • Tenure:  Seniority Bonus, starting at 5+ years
  • Talent Referral Program:  Employee Referral Bonus

To apply for this unique position, please go to our web site at:   www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers.  A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.


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