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Commission Customer Support Jobs Near Me

ontrac

Customer Experience Consultant

Columbus, OH · Hybrid

$104K - $157K/yr

This position may also be eligible for bonus, commission, or other incentive compensation in ... Experience supporting reporting, operational reviews, or customer communications preferred * Data ...

New

ontrac

Customer Experience Consultant

Chicago, IL · Hybrid

$104K - $157K/yr

This position may also be eligible for bonus, commission, or other incentive compensation in ... Experience supporting reporting, operational reviews, or customer communications preferred * Data ...

New

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How much do commission customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for commission customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

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Commission Customer Support jobs near you
A map of the United States highlighting the number of Commission Customer Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Commission Customer Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Assistant 2 (Intermittent)

Ohio Department of Commerce

Worthington, OH • On-site

$23.65/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

What You Will Do
As a Customer Service Assistant 2, your job duties include but are not limited to:
  • Independently handles incoming inquiries via telephone or correspondence from interested parties regarding various aspects of their case before "the Commission".
  • Grants or deny reassignments and/or postponement requests via interested parties.
  • Serves as a liaison between the Chief HO and "the Commission" customers (e.g. claimants, employers, representatives and internet customers) resolving problems and handling issues relating to the appeal(s).
  • Support and assist hearing officers by taking incoming calls for scheduled telephone hearings.
  • Electronically record through database management case specific information (i e. names and titles of interested parties, telephone numbers, witnesses) which enable the Hearing Officer to connect the parties and begin the hearing.
  • Notifies parties of activity in their case via verbal, written or telephone.
  • Assists and supports Program Administrator 2 (PA2) of routine and administrative duties to include processing unemployment appeals, researching & analyzing additional appeals and Director's files to determine status
  • Review "the Commission" policies/procedures as they pertain to appeal on record.
  • Serves as liaison between "the Commission" and UC Benefits (e.g., case records and jurisdiction).
  • Prepares statistical data for PA2; works on special projects as directed by PA2.
  • Performs other related duties as assigned (e.g., customer service daily administrative functions to include backup with file copy, mail processing overpayments, subpoenas, dismissals, withdrawals, & vacates).
Schedule: Part-Time. The Commission's expectation is that the employee work 39 hours a week.
Hours: Standard workdays are Monday through Friday. Hours are between 8:30 a.m. and 5:00 p.m.
Location: This position will be headquartered at Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Travel: For training purposes and required Program Area meetings, occasional travel will be required.
PN(s): 20037602.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
The ideal candidate, at minimum, must have the following:
OPTION 1
  • 9 months training or experience in the following:
    • Office practices & procedures
    • Public relations or customer service that included techniques for handling difficult people
    • Typing, keyboarding, data entry or word processing
    • Operation of personal computer
OPTION 2
  • The equivalent of minimum class qualifications for employment noted above.

Tips For Your Application
When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio's OCSEA Pay Schedule, Pay Range 28, currently $23.65 per hour.

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