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Commission Customer Service Email Response Jobs in Renton, WA

CRH

Customer Service Representative

Auburn, WA · On-site

$30 - $35/hr

Customer Service Representative Infrastructure Products Group Auburn, Washington, United States Job ID: 526786 Non-Exempt Oldcastle, a CRH company, is reinventing what's possible in building

CRH

Customer Experience Manager

Tacoma, WA

$80K - $100K/yr

Job ID: 525056 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions

CRH

Customer Service Representative

Auburn, WA

$30 - $35/hr

Job ID: 526786 Non-Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Renton, WA

Commission Customer Service Email Response information

See Renton, WA salary details

$11

$21

$30

How much do commission customer service email response jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission customer service email response in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

How do you respond to a commission customer service email?

A Commission Customer Service email should be responded to promptly and professionally, addressing the customer's concerns clearly and politely. Include relevant order details, provide solutions or next steps, and maintain a courteous tone throughout the communication. Using templates or canned responses can help ensure consistency and efficiency in handling inquiries.
What are the most commonly searched types of Customer Service Email Response jobs in Renton, WA? The most popular types of Customer Service Email Response jobs in Renton, WA are:
What job categories do people searching Commission Customer Service Email Response jobs in Renton, WA look for? The top searched job categories for Commission Customer Service Email Response jobs in Renton, WA are:
What cities near Renton, WA are hiring for Commission Customer Service Email Response jobs? Cities near Renton, WA with the most Commission Customer Service Email Response job openings:
Commission Customer Service Email Response jobs near you

Customer Service Representative

CRH

Auburn, WA • On-site

$30 - $35/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Service Representative
Infrastructure Products Group
Auburn, Washington, United States
Job ID: 526786
Non-Exempt
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.
Job Summary
This CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O.S.R non-transactional inquiries) through to delivery in a timely and professional manner.
Job Location
  • This role will be located at our plant in Auburn, WA.

Job Responsibilities
  • Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests
  • Perform administrative duties for all steps of the departments
  • Answer incoming customer telephone calls in a courteous and professional manner
  • Support operations by organizing and implementing administrative systems
  • Keep timely and orderly records such as daily receipts, files, employee records and any other administrative documents
  • Respond to and investigate customer inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner
  • Administrative and accounting functions such as filing systems, NOVAtime, reports needed for managers
  • Receive, record, and route customer concerns/changes in appropriate manner
  • Answer customer inquiries and provides appropriate technical and/or product related information
  • Contact customers when necessary to follow up on customer issues or orders
  • Obtain customer feedback information
  • Effectively communicate customer issues and concerns to all applicable internal staff members
  • Document all contacts, actions, and responses in customer database
  • Organize and maintain the file system; file correspondence and other records
  • Maintain working knowledge of products and/or services
  • Prepare reports and correspondence as needed
  • Other duties may be assigned as needed

Job Requirements
  • High school diploma / equivalent
  • 2+ years related experience
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Strong organizational skills; able to manage priorities and workflow
  • Able to work independently and as a member of various teams
  • Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm
  • Able to perform diversified clerical functions and basic accounting procedures
  • Experience in the construction industry is preferred

Compensation
  • Hourly target range is $30.00 to $35.00
  • Yearly bonus eligible
  • Vacation hours of two weeks per year
  • Sick leave benefits up to 56 hours per annum
  • 401k plan
  • Short-Term and Long-Term Disability benefits
  • Eleven paid holidays per year
  • Annual Community Volunteer paid day

What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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