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Full Time Aetna Customer Service Jobs in Renton, WA

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Position: Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... Job Type: Full-time Pay: $21.00 - 23.00 Expected hours: 40 per week Benefits: * 401(k) * 401(k) ...

Hobby Lobby

Customer Service Manager

Issaquah, WA · On-site

$20.15 - $21.15/hr

Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour - Requirements * Excellent Customer Service Skills * Basic Computer Skills * Desire To Learn * Trustworthy And ...

Retail Management Inc

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

Ernie's Truckstop in Kent is looking for Full time Customer Service Representatives for the following shifts, including weekends: * 6am - 2pm * 11am - 7pm * 2pm - 10pm Full time employees receive PTO ...

Ritchie Bros.

Customer Service Representative

Puyallup, WA · On-site

$17.50 - $23.75/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries ... RB Global full-time employees are offered medical, dental, vision, and basic life insurances.

Autonomy Staffing

Customer Service Specialist

Renton, WA · On-site

$26.50 - $29/hr

Job Title Customer Service Specialist (Order Entry & Payment Processing) -- Contract-to-Hire 6 ... Manufacturing/distribution/customer support background Conversion Benefits (once hired full-time) ...

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All JobsAetna Customer Service JobsFull Time Aetna Customer Service JobsFull Time Aetna Customer Service Jobs in Renton, WA

Full Time Aetna Customer Service information

See Renton, WA salary details

$10

$19

$30

How much do full time aetna customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for full time aetna customer service in Renton, WA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.63 per hour, depending on experience, location, and employer.

What is a full time Aetna customer service job?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What are the key skills and qualifications needed to thrive as a full time Aetna customer service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What are some common challenges faced by full time Aetna customer service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What cities near Renton, WA are hiring for Full Time Aetna Customer Service jobs?

Cities near Renton, WA with the most Full Time Aetna Customer Service job openings:

Full Time Aetna Customer Service jobs near you
Infographic showing various Full Time Aetna Customer Service job openings in Renton, WA as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,097 per year, or $19.3 per hour.

Customer Service Associate Full-Time

Evergreen Goodwill

Silverdale, WA • On-site

$17.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Evergreen Goodwill rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

416th of 781 rated non-profit organizations

Job description

About Evergreen Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Job Title: Customer Service Associate
FLSA Status: Non-Exempt
Reports to: Store Manager
Salary: $17.63 /hourly
Location: Silverdale
About the Position
The Customer Service Associate interact with customers and donors in a courteous and professional manner, resolving problems, providing information, cashiering and performing other customer service actions.
Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
  • Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on "hold" and checking bags and packages. Models high level of customer service.
  • Answer store phones, and make intercom announcements and communicates through telephone and wireless audio systems.
  • Operates POS system: handles cash, checks, and credit card transactions, closing out cash drawer and balancing all transactions.
  • Monitor the level of customer service on all cash registers calling for backup when needed.
  • Monitor employee break schedules, ensuring compliance.
  • Maintain "Lost and Found" log, ensuring that items are entered correctly and valuables are tagged and put in vault.
  • Maintain a clean work environment.
  • Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
  • Build and maintain internal and external customer satisfaction.
  • Contribute to team effort by accomplishing related results as needed.
  • Perform other duties as assigned.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
  • High school graduate or equivalency but not required.
  • Minimum 1 year retail/customer service experience.
  • Ability to handle requests quickly and efficiently.
  • Ability to work independently without direct supervision.

Computer/Technology Skills:
  • Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
  • Ability to learn new technology and software as related to the job.

Certificates, Licenses, or Registrations: N/A
Physical Abilities:
While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities:
  • Organizing, sorting, categorizing, counting, adding, subtracting
  • Problem Solving
  • Communicating with the public
  • Verbal and written communication skills
  • Completing written orders

Work Environment:
While performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment. Able to work a flexible schedule.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
  • A health plan that includes medical, dental, vision and prescription coverage

  • 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

  • Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

  • Flexible Spending Accounts (FSA) Plan

  • Roth and 403(b) Retirement Savings Plan program

  • Paid vacation, (9) holiday and sick time

  • Limited paid time off for Jury Duty and Bereavement Leave

  • Employee discounts

  • Employee referral bonus

  • Employee Assistance Program (EAP)

  • Mentorship Program

  • Career Advancement Opportunities

  • Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.

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