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Commission Comcast Call Center Jobs in Raleigh, NC

Transfer Agent

Raleigh, NC · On-site +1

$25/hr

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Order Support Agent

Raleigh, NC · On-site

$18.25 - $24.25/hr

... in a call center, customer service or retail setting or equivalent understanding of customer service and sales * Previous sales experience or working in a commission sales role is highly desired

Order Support Agent

Raleigh, NC · On-site

$16.50 - $22/hr

... in a call center, customer service or retail setting or equivalent understanding of customer service and sales * Previous sales experience or working in a commission sales role is highly desired

Sales Closer

Apex, NC · On-site

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Sales Closer

Smithfield, NC · On-site

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

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Commission Comcast Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do commission comcast call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission comcast call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by Commission Comcast Call Center representatives, and how can new hires prepare for them?

Commission Comcast Call Center representatives often encounter challenges such as handling high call volumes, meeting sales targets, and addressing a wide variety of customer concerns or complaints. New hires can prepare by developing strong communication and active listening skills, familiarizing themselves with Comcast’s products and services, and learning effective objection-handling techniques. Additionally, being adaptable and managing stress in a fast-paced, goal-oriented environment will help ensure success and job satisfaction.

What is a Commission Comcast Call Center representative?

Commission Comcast Call Center jobs are customer service positions within Comcast's call centers where employees earn commissions in addition to their base salary. These roles typically involve handling inbound or outbound calls to assist customers with products, services, billing, or technical support, and may include sales responsibilities such as upselling or cross-selling Comcast services. Commissioned agents are often rewarded based on their sales performance or ability to meet specific targets, making these roles suitable for those who are motivated by incentives. Training is provided to ensure agents can effectively address customer needs and maximize earning potential.

What is the difference between Commission Comcast Call Center vs Customer Service Representative?

AspectCommission Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or call center, customer interaction focus
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, service
Primary RoleHandle customer inquiries, sales, and support via callsAssist customers, resolve issues, provide information

Both roles involve customer interaction and require similar credentials. The Commission Comcast Call Center position emphasizes sales and support within the telecommunications industry, often with commission-based pay, while Customer Service Representatives may work across multiple industries focusing on customer support and issue resolution.

What are the key skills and qualifications needed to thrive as a Commission Comcast Call Center representative?

To thrive as a Commission Comcast Call Center Representative, you generally need strong customer service abilities, sales acumen, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and knowledge of Comcast's products and services are typically required. Excellent communication, active listening, and resilience under pressure are key soft skills that set top performers apart. These capabilities help representatives effectively address customer needs, achieve sales targets, and contribute to positive customer experiences.
What are the most commonly searched types of Comcast Call Center jobs in Raleigh, NC? The most popular types of Comcast Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commission Comcast Call Center jobs? Cities near Raleigh, NC with the most Commission Comcast Call Center job openings:
Infographic showing various Commission Comcast Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Call Center Representative (CSR)

Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!

We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.

This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.

Responsibilities

  • Handle a high volume of inbound calls while delivering excellent customer service
  • Identify and assess customer needs to ensure satisfaction
  • Build trust and maintain positive relationships through effective communication
  • Provide accurate information using company tools and resources
  • Meet customer service targets and call-handling expectations
  • Address customer inquiries and resolve issues promptly, following up when necessary
  • Maintain detailed records of customer interactions and account updates
  • Adhere to company communication guidelines and best practices
  • Take initiative to go above and beyond to enhance the customer experience

Qualifications & Skills

  • Minimum 2 years of Call Center experience
  • Proven ability to exceed performance goals
  • Strong phone communication and active listening skills
  • Experience with CRM systems and customer service tools
  • Ability to adapt to different customer needs and personalities
  • Excellent verbal and written communication skills
  • Strong multitasking, prioritization, and time management abilities

Compensation & Schedule

Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential

Available Shift:

  • 12 PM to 9 PM
  • 10 AM to 7 PM

All shifts are Monday-Friday with one-two weekend rotations per month

Benefits

  • 401(k) with employer matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • On-the-job training
  • Employee discounts
  • Opportunities for growth and promotion from within

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.