Commercial Operations Coordinator Jobs in Ridgefield, CT

Operations Coordinator (Field Service / Electrical) — Help Us Build ArcPoint

ArcPoint Electric Solutions is growing fast, and we’re looking for an Operations Coordinator who wants to come in, work hard, and help build a company the right way—organized, safety-first, and execution-obsessed. This role is perfect for someone who thrives in a hands-on environment, loves keeping moving parts aligned, and takes pride in clean documentation and proactive communication.

What You’ll Do (Day-to-Day)

You’ll be the operational hub between the field team, customers, and leadership—making sure service calls and projects run smoothly from kickoff to closeout.

• Review active jobs, schedules, shutdown windows, and crew assignments daily
• Monitor service tickets to ensure accurate, on-time completion
• Track materials: orders, backorders, deliveries, pickups, and jobsite readiness
• Check in with foremen/lead technicians on safety, progress, blockers, and needs
• Update tracking logs (labor hours, milestones, delays, escalations)
• Communicate schedule shifts and risks to customers before they become problems

Weekly Responsibilities

You’ll help keep projects predictable and audit-ready by staying ahead of the details.

• Review project schedules, labor burn, material spend, and upcoming milestones
• Identify long-lead materials and upcoming shutdown/inspection requirements
• Confirm access requirements with building management and other trades
• Spot-check documentation quality (photos, forms, equipment IDs, testing records)
• Help maintain material stock and field/van organization standards

New Work Walkthroughs + Estimating Support

You’ll support the front end of new opportunities so scopes and pricing are accurate.

• Join site walkthroughs to confirm scope, constraints, risks, and access requirements
• Capture photos, equipment data, shutdown needs, permits, and PPE requirements
• Help build clear scope write-ups (assumptions/exclusions)
• Support estimating: labor, material, equipment, and schedule inputs
• Coordinate proposal handoff to leadership/sales

Materials, Logistics, and Job Readiness

You’ll help ensure crews have what they need—when they need it.

• Create/verify bills of materials (BOMs) and confirm lead times/alternates
• Ensure purchase orders have correct delivery details and required dates
• Coordinate receiving, loading dock requirements, and jobsite storage
• Track backorders and escalate risks proactively

Project Startups, Execution Support, and Closeout

You’ll help projects start clean, stay on track, and close with complete reporting.

• Attend Day 1 startups and key milestones (shutdowns, escalations, critical work)
• Confirm tools, materials, permits, contacts, documentation systems, and naming conventions
• Support safety planning (PPE, LOTO coordination, hazard controls)
• Help resolve scope questions and document changes
• Ensure closeout packages are complete, organized, and audit-ready

Documentation Standards You’ll Own

ArcPoint’s reputation depends on clean, professional reporting.

• Verify job names, locations, contacts, and equipment IDs are correct
• Ensure required forms/checklists are included
• Confirm field photos show conditions, nameplates, findings, and corrective actions
• Require clear field notes (dates, anomalies, recommendations)
• Ensure service ticket closeout documentation is complete

What Success Looks Like

• Projects start cleanly, stay on schedule, and close out with complete documentation
• Materials arrive on time with minimal downtime or delays
• Customers get proactive updates and fast escalation when needed
• Field documentation is consistent, organized, and compliance/audit-ready

What We’re Looking For

• Strong coordination skills (you can juggle priorities without dropping details)
• Clear, professional communication—internally and with customers
• Comfortable working around technical trades (electrical/construction/maintenance is a plus)
• Organized and process-driven; you like checklists, logs, and clean documentation
• Calm under pressure and proactive when risks show up

Why ArcPoint

This is a chance to join early, make a real impact, and grow with a company that’s building a high-standard operation in commercial and critical-facility electrical work.

ArcPoint Electric Solutions Inc. is a New York–area electrical services company built on one core value: relationships built on trust and reliability. We support customers with responsive, safety-first electrical service—ranging from everyday repairs and upgrades to high-level electrical testing, maintenance, and compliance support.

Our team is known for professionalism, technical excellence, and clear documentation, with work grounded in today’s safety and code standards (including NEC and NFPA best practices). We take pride in showing up prepared, communicating clearly, and treating every facility and client with respect—because our reputation is built job by job.

At ArcPoint, we invest in people who want to grow. If you’re dependable, coachable, and take pride in doing things the right way, you’ll find a team that values mentorship, accountability, and long-term opportunity.