Commercial Operations Coordinator Jobs in Ridgefield, CT

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

The Role:

We are seeking a Project Manager, Pricing to drive execution, visibility, and accountability across the pricing organization, with a particular focus on implementing new pricing systems, standardizing pricing processes, and leading cross-functional transformation initiatives. This role will work closely with Pricing, Sales, Operations, IT, and business leaders to translate pricing strategy into actionable project plans that improve pricing consistency, speed, adoption, margin performance, and customer experience. The ideal candidate brings strong project management experience, an understanding of pricing processes and commercial operations, and the ability to lead complex system and process implementations in a fast-paced environment.

• Serve as a central project management lead for enterprise pricing initiatives, including new pricing system implementations, process redesign, and pricing capability enhancements.
• Develop and manage detailed project plans, timelines, milestones, dependencies, and dashboards for pricing transformation initiatives, ensuring transparency and accountability across stakeholders.
• Partner with Pricing leadership to translate pricing strategy and business requirements into clear implementation plans, workstreams, and measurable outcomes.
• Coordinate across Pricing, Sales, Operations, IT, Digital, Data, and other business functions to support successful system configuration, testing, deployment, and adoption.
• Track project actions, status updates, risks, issues, and dependencies; proactively identify gaps and escalate decisions required to keep initiatives on schedule.
• Support the design, documentation, and implementation of standardized pricing processes, governance routines, approval workflows, and decision rights.
• Lead change management activities for new pricing systems and processes, including stakeholder communication, training coordination, readiness assessments, and adoption tracking.
• Develop reporting mechanisms and dashboards to monitor implementation progress, user adoption, process compliance, pricing effectiveness, and other key performance indicators.
• Partner with Pricing, IT, and Data teams to improve pricing data quality, system integration, workflow automation, and reporting consistency.
• Coordinate user acceptance testing, defect resolution, deployment readiness, and post-launch stabilization activities for pricing technology implementations.
• Develop and maintain standard operating procedures (SOPs), process maps, project documentation, training materials, and governance standards to support repeatability and scalability.
• Facilitate project meetings, working sessions, and executive updates; clearly communicate progress, risks, decisions, and required actions.
• Support continuous improvement efforts by identifying opportunities to simplify pricing workflows, reduce manual activity, improve quote turnaround time, and strengthen pricing discipline.
• Partner with Pricing leaders and commercial stakeholders to ensure new tools and processes support business needs and are effectively adopted across the organization.
• Provide guidance to analysts, project coordinators, or workstream leads supporting pricing transformation initiatives.
• Support ad hoc projects and cross-functional initiatives aligned with pricing transformation and commercial priorities.

• Bachelor's degree in Business Administration, Finance, Economics, Supply Chain, Information Systems, or a related field; advanced degree or project management certification preferred.
• 7+ years of experience in project management, pricing, commercial operations, business transformation, systems implementation, or a related field.
• Proven experience managing complex, cross-functional projects in a corporate or enterprise environment.
• Experience implementing pricing, quoting, ERP, CRM, revenue management, or other commercial technology platforms strongly preferred.
• Strong understanding of pricing processes, including price setting, price execution, quoting, approvals, discount governance, margin management, and performance measurement.
• Strong project management skills with the ability to structure, prioritize, track, and drive multiple workstreams simultaneously.
• Experience with process mapping, requirements gathering, user acceptance testing, change management, training, and system deployment activities.
• Strong analytical skills and proficiency with Excel or Google Sheets; experience with Power BI, Tableau, or similar reporting tools is a plus.
• Excellent communication and stakeholder management skills, with the ability to translate complex system and process topics into clear actions and decisions.
• Demonstrated ability to influence cross-functional teams, drive accountability, and manage competing priorities without direct authority.
• Strong problem-solving orientation, attention to detail, and continuous improvement mindset.
• Ability to operate effectively in a fast-paced, evolving environment and adapt project plans as business priorities change.

• 401(k) with employer match 
• Medical, dental, and vision insurance 
• PTO, company holidays, and parental leave 
• Paid training and certifications 
• Legal assistance and identity protection 
• Pet insurance 
• Employee assistance program (EAP) 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status. 

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.