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Commercial Operations Associate Jobs in Virginia

ALKEME

Commercial Lines Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution.

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How much do commercial operations associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for commercial operations associate in Virginia is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What does a commercial operations associate do?

A commercial operations associate supports sales and marketing teams by managing data, processing orders, and coordinating between departments to ensure smooth business transactions. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail to facilitate effective commercial processes.

What jobs pay 4000 a week without a degree?

Commercial Operations Associates typically do not earn $4,000 weekly without relevant experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, where income depends on performance and commissions. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are some common challenges Commercial Operations Associates face when working across multiple departments?

Commercial Operations Associates often work closely with sales, marketing, finance, and supply chain teams to ensure smooth business operations. A common challenge in this role is managing competing priorities and aligning the goals of different departments, which may have varying timelines and expectations. Strong communication and organizational skills are essential to effectively coordinate projects, resolve conflicts, and ensure all stakeholders are informed and aligned. Successfully navigating these challenges not only contributes to smoother operations but also helps Associates build valuable cross-functional relationships for future career growth.

What is a commercial operations job?

A commercial operations job involves supporting the sales and marketing functions of a company by managing processes, data, and systems that enable revenue generation. Roles often include analyzing sales performance, coordinating between teams, and utilizing tools like CRM software to improve efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a Commercial Operations Associate, and why are they important?

To thrive as a Commercial Operations Associate, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools such as Excel, and sometimes ERP systems are typically required. Excellent organizational abilities, communication, and problem-solving skills help you coordinate with cross-functional teams and adapt to changing priorities. These skills ensure efficient support of commercial activities, accurate data management, and smooth execution of sales operations.

What does an operations associate do?

A Commercial Operations Associate supports the sales and business teams by managing processes such as order processing, data entry, and contract administration. They often use tools like CRM software and require strong organizational and communication skills to ensure smooth operations and accurate information flow.

What is the difference between Commercial Operations Associate vs Sales Coordinator?

AspectCommercial Operations AssociateSales Coordinator
Primary FocusSupporting commercial strategies, data analysis, and operational processesAssisting sales teams with order processing, client communication, and sales support
Required SkillsData analysis, project management, industry knowledgeCustomer service, communication, CRM proficiency
Work EnvironmentCross-departmental, corporate offices, or remoteSales teams, client-facing, office-based
Common CertificationsBusiness or industry-specific certifications, data analysisCRM software certifications, customer service training

The Commercial Operations Associate typically focuses on supporting the company's commercial strategies through data analysis and operational support, working closely with multiple departments. In contrast, a Sales Coordinator primarily assists the sales team with client interactions and order processing. Both roles require strong communication skills, but their core responsibilities and daily tasks differ significantly.

What are the most commonly searched types of Commercial Operations jobs in Virginia? The most popular types of Commercial Operations jobs in Virginia are:
What cities in Virginia are hiring for Commercial Operations Associate jobs? Cities in Virginia with the most Commercial Operations Associate job openings:
Commercial Operations Associate jobs near you
Commercial Lines Claims Associate

Commercial Lines Claims Associate

Alkeme Insurance

Glen Allen, VA • On-site

$16.50 - $22.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Alkeme Insurance rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

98th of 277 rated insurance

Job description

Job Description: Commercial Lines Claims Associate
Job Title: Commercial Lines Claims Associate
Location: Glen Allen, VA 23060
Reports to: Chief Counsel
Department: Claims, Account Management
FLSA Status: Salary/Exempt
Job Purpose:
The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.
Key Responsibilities:
1. Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
2. Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
3. Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.
Qualifications:
  • Bachelor's Degree or 3 years of relevant work experience.
  • Adjuster's license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.
Knowledge, Skills & Abilities
• Strong proficiency in Microsoft Excel, Outlook, and Word.
• Exceptional organizational, multitasking, and prioritization abilities.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to establish, maintain, and update records systematically.
• Excellent communication skills for working with underwriters, brokers, and carriers.
• Ability to manage deadlines and adapt to established workflows and procedures.
• Strong initiative and accountability with a proactive approach to follow-up and task ownership.
Working Conditions
  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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