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Commercial Collection Jobs (NOW HIRING)

Regent & Associates

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Commercial Collections Specialist

Houston, TX · On-site

$22/hr

Responsibilities: • Manage a portfolio of commercial collection accounts from placement through resolution. • Contact business owners, guarantors, attorneys, and other parties to negotiate ...

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Commercial Collection information

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How much do commercial collection jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for commercial collection in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Commercial Collection vs Commercial Debt Collector?

AspectCommercial CollectionCommercial Debt Collector
CredentialsOften requires knowledge of collections laws, credit reports, and negotiation skillsTypically needs similar credentials, focusing on debt recovery and communication skills
Work EnvironmentOffice-based, handling multiple accounts for businessesOffice or field work, contacting businesses or individuals to recover debts
Employer & IndustryFinancial institutions, collection agencies, businessesCollection agencies, financial firms, or businesses
Search & Comparison IntentPeople compare roles related to debt recovery for businessesPeople look into debt collection roles within commercial sectors

Commercial Collection and Commercial Debt Collector roles both focus on recovering unpaid business debts. While they share similar credentials and work environments, Commercial Collection often involves managing multiple accounts and negotiations, whereas Commercial Debt Collectors may engage more directly with debtors, sometimes in the field. Both roles are vital in the financial industry for maintaining cash flow and minimizing losses.

What are commercial collection agents?

Commercial collection agents are professionals who specialize in recovering unpaid debts from businesses, rather than individual consumers. They work on behalf of creditors or companies to collect overdue payments, often by negotiating payment plans or settlements. Their role involves contacting debtor businesses, understanding the reasons for non-payment, and using various strategies to recover the owed funds. Commercial collection agents must adhere to legal and ethical guidelines while striving to maintain client relationships.

What are some common challenges faced by commercial collection specialists, and how can they be effectively managed?

Commercial collection specialists often encounter challenges such as negotiating with difficult debtors, handling high-volume accounts, and meeting strict collection targets. To manage these effectively, professionals in this role typically rely on strong communication skills, persistence, and a thorough understanding of company policies and legal regulations. Building rapport with clients while maintaining firmness, staying organized, and utilizing collection software can also help streamline processes and improve recovery rates.

What are the key skills and qualifications needed to thrive as a Commercial Collector, and why are they important?

To thrive as a Commercial Collector, you need strong negotiation skills, familiarity with credit and collections processes, and typically a background in finance or business administration. Proficiency with collections management software, CRM systems, and sometimes knowledge of legal regulations such as the Fair Debt Collection Practices Act are important. Excellent communication, persistence, and problem-solving abilities help you build rapport with clients and resolve disputes efficiently. These skills ensure timely debt recovery, maintain positive client relationships, and support the financial health of the organization.
What cities are hiring for Commercial Collection jobs? Cities with the most Commercial Collection job openings:
What states have the most Commercial Collection jobs? States with the most job openings for Commercial Collection jobs include:
Commercial Collection jobs near you
Infographic showing various Commercial Collection job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,595 per year, or $22.4 per hour.
Commercial Collection Manager (Remote)

Commercial Collection Manager (Remote)

American Financial Management, Inc.

Rosemont, IL • Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Collection Manager to join our team. The ideal candidate will be responsible for managing a team of agents, ensuring both internal and client work standards are met, facilitating ongoing development, and exceeding assigned revenue targets.

Location:

  • 100% Remote

Skills:

  • Strong written, verbal, listening and communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Thrives working in a fast-paced environment
  • Ability to foster a balanced environment of motivation and accountability

Key Responsibilities:

  • Ensure both internal and client work standards are met
  • Monitor agent work efforts throughout the day; proactively address & resolve deficiencies
  • Interpret KPI’s and provide ongoing training and development
  • Audit account-level activity and provide constructive feedback and instruction
  • Evaluate calls to ensure compliance and negotiation effectiveness
  • Meet and exceed monthly recovery goals

Qualifications:

  • Experience leading a third-party collection team of 10-20 agents
  • Proven track record of exceeding revenue goals in a third-party collection environment
  • Ability to interpret and leverage performance reports and KPI data

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Life insurance
  • AD&D insurance
  • 401K