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Commercial Collection Jobs Near Me

WW&R

Commercial Account Resolution Specialist

Dublin, OH · On-site

$20.33 - $24.78/hr

Commercial collection (B2B) experience preferred * Goal driven to achieve top performance on ... monthly revenue goals * Accurate typing and data entry skills * Knowledge of basic computer ...

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As of Aug 3, 2026, the average hourly pay for commercial collection in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.
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Commercial Account Resolution Specialist

WW&R

Dublin, OH • On-site

$20.33 - $24.78/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Position Purpose:  Under general supervision, the Commercial Account Resolution Specialist is responsible for locating and contacting businesses and/or personal guarantors in an attempt to secure payment of outstanding debts in accordance with applicable regulatory policies as well as Weltman guidelines and client standards.

Location: This position can sit in our Cleveland, Ohio or Dublin, Ohio locations.

Hours: Monday - Friday 8:00am - 4:45pm

Responsibilities/Duties/Functions/Tasks:

  • Requests and/or mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent commercial accounts.
  • Confers with businesses and/or personal guarantors by telephone in an attempt to determine reason for overdue payment and make an attempt for payment resolution
  • Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
  • Documents information about the financial status of the business and/or personal guarantors, status of collection efforts and performs data entry to update notes within the firm’s computer system
  • Contacts businesses, personal guarantors and attorneys to provide status updates and request/supply additional information and documentation.
  • Obtains information to handle payments by phone
  • Conducts searches utilizing various skip vendor tools as well as internet and public record sources to locate business and/or personal guarantor contact information
  • Makes decision for next activity on the file and monitors for any required documents
  • Ensures all available options are utilized to achieve payment of debt
  • Handles files in accordance with Weltman and client standards
  • Maintains a high level of professionalism in all interactions
  • Completes all required training applicable to the assigned position
  • Additional duties as requested or required

Qualifications:

  • High school diploma or general education degree (GED)
  • 1-3 years relevant experience in collections, accounts receivable or related industry
  • Commercial collection (B2B) experience preferred
  • Goal driven to achieve top performance on monthly revenue goals
  • Accurate typing and data entry skills
  • Knowledge of basic computer operation, including internet research
  • Basic knowledge of Excel
  • Maintains composure in difficult situations
  • Communicates effectively verbally and in writing
  • Bilingual preferred, but not required
  • Must be able to pass a detailed background check and drug screen

Compensation and Benefits:

  • $20.33-24.78 per hour plus potential monthly bonus
  • Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
  • Bilingual is a plus (Spanish Speaking)
  • Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at www.weltman.com/careers for more information.
  • Promotional opportunities from within the firm
  • Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc. On site "Bistro to Go" vending and fresh foods available
  • Free parking
  • Free onsite fitness center available to all employees

EEO Statement: WWR/Weltman is an Equal Opportunity Employer.

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