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Command Center Representative Jobs (NOW HIRING)

Witt O'Brien's

Command Center Operator

Houston, TX

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in ... center representative. * Accurately gather, transcribe, and document information with speed and ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in ... center representative. * Accurately gather, transcribe, and document information with speed and ...

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

GardaWorld Security Services is Now Hiring a Global Command Center Operator Ready to suit up as a Global Command Center Operatro. What matters most about a role like this is your sharp eye, capturing ...

ASM Global

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey ... represent specific duties of any one incumbent. The knowledge, skills, and abilities may be ...

ASM Global

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey ... represent specific duties of any one incumbent. The knowledge, skills, and abilities may be ...

AEG

Command Center Operator

Wilkes Barre, PA · On-site

$17.25 - $21.25/hr

Command Center Staff COMPANY: Legends Global DEPARTMENT: Operations FACILITY: Mohegan Arena @ Casey ... represent specific duties of any one incumbent. The knowledge, skills, and abilities may be ...

Securitas

Command Center Flex Officer

Norristown, PA · On-site

$18.50 - $21.63/hr

Command Center Flex Officer Security Officers - Various Posts - $18.50/ hour Commande Center Flex ... Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we ...

Securitas

Command Center Flex Officer

Lansdale, PA · On-site

$18.50 - $21.63/hr

Command Center Flex Officer Security Officers - Various Posts - $18.50/ hour Commande Center Flex ... Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we ...

Securitas

Command Center Flex Officer

King Of Prussia, PA · On-site

$18.50 - $21.63/hr

Command Center Flex Officer Security Officers - Various Posts - $18.50/ hour Commande Center Flex ... Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we ...

Securitas

Command Center Flex Officer

Lansdale, PA · On-site

$18.50 - $21.63/hr

Command Center Flex Officer Security Officers - Various Posts - $18.50/ hour Commande Center Flex ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

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How much do command center representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for command center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a command center representative?

Command Center Representatives are professionals who monitor, coordinate, and respond to incidents or issues within an organization's operations from a centralized location known as the command center. They are responsible for ensuring smooth operations, communicating with different departments, and handling emergencies or disruptions as they arise. Their work often involves using specialized software and tools to track system performance, resolve technical problems, and maintain clear records of incidents and responses. This role is common in industries such as IT, healthcare, transportation, and security.

What skills and qualifications are needed to be a command center representative?

To thrive as a Command Center Representative, you need strong analytical skills, attention to detail, and experience in operations or incident management, often supported by a relevant associate’s or bachelor’s degree. Familiarity with command center software, incident tracking systems, and communication tools is typically required. Excellent problem-solving abilities, multitasking, and clear communication are crucial soft skills for coordinating responses and ensuring smooth operations. These skills and qualities are vital for maintaining operational stability, quickly addressing issues, and ensuring effective communication during critical events.

How does a command center representative collaborate with other departments during high-priority incidents?

Command Center Representatives play a critical role in incident management by acting as a central point of communication between technical teams, management, and sometimes external stakeholders. During high-priority incidents, they coordinate updates, facilitate conference bridges, and ensure all relevant teams are informed and aligned on action steps. This collaboration helps to resolve issues quickly while minimizing business impact. Strong communication skills and the ability to remain calm under pressure are essential for effectively managing these cross-functional interactions.

What cities are hiring for Command Center Representative jobs?

Cities with the most Command Center Representative job openings:

What states have the most Command Center Representative jobs?

States with the most job openings for Command Center Representative jobs include:

What are popular job titles related to Command Center Representative jobs?

For Command Center Representative jobs, the most frequently searched job titles are:

Command Center Representative - Lincoln, NE

Lincoln, NE • On-site

LAZ Parking Midwest, LLC
Travel Arrangement Services • 10K+ employees
Learn more about LAZ Parking Midwest, LLCexternal

$18.66/hr

Full-time

Re-posted 6 days ago

LAZ Parking rating

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

Job description

Job Details: 

Title: Command Center/ Customer Service Representative

Pay: $18.66/hour

Location: Lincoln, NE

Schedule Option 1: Tuesday-Wednesday, 4:00 PM-12:30 AM; Saturday, 8:00 AM-4:30 PM; and Sunday, 12:00 PM-8:30 PM 

Schedule Option 2: Thursday-Monday, 4:00 PM-12:30 AM.


The Spirit of the Position:

Command Center employees are responsible for providing excellent customer service within all parking facilities and assisting customers remotely at the entry/exit pay stations. The Command Center employee may also be responsible to assist in other departments with permission from their immediate supervisor, help managers directly, and work with various projects that are assigned at any given time. 

If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.

Required: 

  • Strong customer service experience
  • Cash handling experience is preferred but not required
  • Parking industry experience is preferred but not required

You are:

  • Charismatic, energetic, and happy to help however you can.
  • Responsible is your middle name. You never disappoint because its not in your nature. 
  • Good under pressure. You dont fold and get overwhelmed easily.
  • Proficient in basic computer skills in the parking revenue control system
  • Able to work with minimal supervision.
  • Able to communicate professionally and effectively.
  • Open to feedback, differing opinions, and other points of view.
  • Timely and demonstrates a sense of urgency.
  • Excellent team building and interpersonal skills.
  • A team player.

What will I do?

  • Actively watch our video monitoring system.
  • Greet customers over the phone and/or intercom in a friendly and professional manner.
  • Verbally communicate and explain to customers how to use the equipment.
  • Be ready to assist quickly when there is a malfunction or mistake.
  • Listen for radio calls and respond back when completed.
  • Communicate issues with management including potential issues with safety, security, and maintenance.
  • Wipe down equipment in garages as needed.

Education:

  • A high school diploma or GED is preferred but not required.

Experience:

  • Strong customer service experience.
  • Cash handling experience is preferred but not required.
  • Parking industry experience is preferred but not required.

Skills:

  • Willingness to be flexible and work multiple facility locations. 
  • Ability to handle challenging and, at times, emotionally charged situations and de-escalate situations.
  • Ability to speak, read, and comprehend the English language.
  • Must make decisions independently and know when to ask management for assistance.

Physical Demands:

  • Willingness to work in the elements heat, wind, snow, rain, etc.
  • Ability to lift, push, and pull up to 20 pounds.
  • Ability to stand, walk, and run for extended periods.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.

An employee must meet the physical demands described here to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

What LAZ Parking employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LAZ Parking

Sourced by ZipRecruiter

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients".

Industry

Travel arrangement services and real estate and rental and leasing

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

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