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Comcast It Support Jobs in Pennsylvania (NOW HIRING)

STI

IT Support Specialist

Harrisburg, PA · On-site

Title: IT Support Specialist Location: Harrisburg PA Duration: Long Term ***This requisition requires only a virtual interview via Teams with video-enabled.*** ***This team member will report daily ...

The Pennsylvania State University

$46.40K - $74K/yr

POSITION SPECIFICS We are searching for an experienced, detail-oriented, and customer service focused IT Support Specialist to join our Product Lifecycle Management (PLM) and Computer-Aided Design ...

St. Joseph's Center

IT Support Specialist

Scranton, PA · On-site

$16.83/hr

IT Support Specialist Are you someone who enjoys solving problems, helping people, and working hands-on with technology? Saint Joseph's Center is looking for an IT Support Specialist. This position ...

STI

IT Support Specialist

Harrisburg, PA · On-site

Title: IT Support Specialist Location: Harrisburg PA Duration: Long Term ***This requisition requires only a virtual interview via Teams with video-enabled.*** ***This team member will report daily ...

STI

IT Support Specialist

Harrisburg, PA · On-site

STI is a company that provides IT support services, and they are seeking an IT Support Specialist to join their Driver and Vehicle Services District 7 team. The role involves supporting workstations ...

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the front line of our support team, supporting our customers when they have an immediate technical need.

PeopleSharp

IT Support Administrator

Collegeville, PA

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the front line of our support team, supporting our customers when they have an immediate technical need.

E-Solutions

IT Support Specialist

Harrisburg, PA · On-site

IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: * Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the front line of our support team, supporting our customers when they have an immediate technical need.

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the front line of our support team, supporting our customers when they have an immediate technical need.

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

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How much do comcast it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for comcast it support in Pennsylvania is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.37 per hour, depending on experience, location, and employer.

What is a Comcast IT Support job?

A Comcast IT Support job involves providing technical assistance to customers and employees by troubleshooting internet, cable, and network issues. Responsibilities include diagnosing connectivity problems, guiding users through solutions, and escalating complex issues when necessary. IT support specialists may also assist with software, hardware, and account-related concerns. Strong communication, problem-solving skills, and knowledge of Comcast products are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Comcast It Support position, and why are they important?

To thrive as a Comcast IT Support professional, a solid understanding of computer hardware, networking, troubleshooting techniques, and an associate's or bachelor's degree in IT or a related field is generally required. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and certifications like CompTIA A+, Network+, or Cisco CCNA are often advantageous. Excellent communication, patience, and problem-solving skills help team members deliver outstanding technical assistance and customer service. These abilities ensure efficient issue resolution, positive customer experiences, and seamless operation of Comcast's IT infrastructure.

What are some typical daily responsibilities for a Comcast IT Support professional?

As a Comcast IT Support team member, your day typically involves responding to incoming support tickets, troubleshooting technical issues related to computers, networks, and software, and providing guidance to both internal staff and sometimes external customers. You may also be tasked with system maintenance, updating documentation, remote support, and collaborating with other IT specialists or departments to resolve complex problems. The role is fast-paced and requires both independent problem-solving and effective teamwork to keep technology systems running smoothly. Regularly, you'll have the opportunity to expand your technical expertise and grow your skills through exposure to new technologies and systems.
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Comcast It Support jobs near you

IT Support Specialist

STI

Harrisburg, PA • On-site

Full-time

Posted 10 days ago

Job description

Hi there,
Hope you are doing well
My name is Kishore Kallem from Software Technology Inc. Trying to reach you regarding a job opportunity, please go through the below description and let me know if you are interested.
Title: IT Support Specialist
Location: Harrisburg PA
Duration: Long Term
***This requisition requires only a virtual interview via Teams with video-enabled.***
***This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120)***
Candidate will be a member of the Driver and Vehicle Services (DVS) District 7 IT Support Team supporting located in Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. The Workstation Specialist will be responsible for assisting IT staff by providing Tier 2 support for hardware and software and installation and troubleshooting services throughout District 7. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in both a network (primarily) and stand-alone environments. The ability to use diagnostic software is required. The ability to read, understand and follow technical manuals, schematics, and documented processes in the English language is required. The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required. Specific knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, and SCCM. The resource may also be required to document and follow technical processes. Strong communications, customer service skills, leadership, a high level of attention to detail, and the ability to function effectively in a fast-paced environment are also required. This team member will occasionally be required to travel to Driver and Photo License Centers providing IT support assistance with the possibility of assisting at other local facilities within the District 7 coverage area.
Essential Responsibilities
  • Monitor incident queues for issues and take ownership and assist customers as required
  • Keep all support tickets up to date and well documented
  • As required, provided documentation on issue resolution for other teams
  • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
  • Actively contributes as an expert or actual designer.
  • Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements.
  • Provides accurate estimates for design and programming efforts for system changes and enhancements.
  • Coordinates enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.
  • Confirms that technical architecture will support all changes required by product enhancements.
  • Effectively leads product tests and trials.
  • Identifies appropriate business examples to illustrate key concepts / features.
  • Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Application Team.
  • Develops contingency plans as necessary.
  • Applies specific expertise to ensure that products meet defined customer objectives.
  • Anticipates and resolve issues specific to the team.
  • Determines time estimates and schedule for own work and resolve issues in a timely manner.
  • Identifies and tracks issues, risks and action items.

Required Skills and Experience
  1. Required: Valid Driver's License
  2. Required: 3+ years' experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment
  3. Required: 3+ years' experience installing and supporting laptops/docking stations
  4. Required: 3+ years' experience installing and supporting multifunction print devices
  5. Required: 3+ years' experience with Remedy or similar ticketing system
  6. Required: 3+ years' experience with premise cabling (installing Cat5e/6 cable and terminations)
  7. Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language
  8. Desired: Experience with Cisco VPN router installation and support
  9. Desired: Experience with Active Directory
  10. Desired: Experience with Hyena System Management Software
  11. Desired: Experience with Microsoft System Center Configuration Manager
  12. Desired: Experience creating process documentation (strong writing skills)
  13. Desired: Experience in project management
  14. Desired: Experience leading team deployments.

Sincerely,
Kishore Kallem
Direct: 619-919-0103 | Fax: 866-608-6686
Email: kishore.k@stiorg.com | Web: www.stiorg.com
100 Overlook Center, Suite 200
Princeton, NJ 08540.

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