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Comcast Call Center Jobs in Florida (NOW HIRING)

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Comcast Call Center information

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$8

$13

$18

How much do comcast call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for comcast call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Comcast Call Center position, and why are they important?

To thrive as a Comcast Call Center representative, you need strong verbal communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic troubleshooting procedures is often required. Patience, adaptability, and the ability to remain calm under pressure are valuable soft skills in this fast-paced environment. These skills ensure effective customer interactions, swift issue resolution, and contribute to customer satisfaction and company success.

What does a typical day look like for a Comcast Call Center representative?

A typical day as a Comcast Call Center representative involves handling inbound customer calls to assist with billing inquiries, technical support, and service upgrades or troubleshooting. You’ll work with digital systems to provide solutions and document customer interactions, often collaborating with team members and supervisors to resolve complex issues. The role is fast-paced and requires flexibility to manage various topics throughout your shift. Regular feedback and performance metrics help you grow and stay aligned with customer service standards, making it a dynamic and rewarding environment.

What is a Comcast Call Center?

A Comcast Call Center job involves assisting customers with billing, technical support, and service inquiries over the phone. Employees handle customer concerns, troubleshoot issues, and provide solutions to ensure a positive experience. The role requires strong communication skills, problem-solving abilities, and a customer-first attitude. Call center representatives may also upsell products, process payments, or schedule service appointments. Training is provided to ensure employees are knowledgeable about Comcast's services and policies.

Does Comcast offer remote work?

Comcast Call Center positions often offer remote work options, especially for customer service roles, which may include training and equipment provided by the company. Remote work availability can vary by location and position, so applicants should review specific job postings for details on remote work policies and requirements.

What are the most commonly searched types of Comcast Call Center jobs in Florida?

The most popular types of Comcast Call Center jobs in Florida are:

What are popular job titles related to Comcast Call Center jobs in Florida?

For Comcast Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Comcast Call Center jobs in Florida look for?

The top searched job categories for Comcast Call Center jobs in Florida are:

Comcast Call Center jobs near you
Infographic showing various Comcast Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Client Intake Specialist (Dispatch)

Phoenix Loss Control Inc

Jacksonville, FL • On-site

$1.7K/mo

Other

Re-posted 6 days ago

Job description

Job Type: Contract
Workplace Type: Remote, but must live in Florida, Minnesota, or Texas
Compensation: $1,700/mo plus potential for bonuses
Schedule: 8-hour shifts between 7:00am-8:00pm CT, 5 days a week including 1 weekend day with occasional weekend off (must be able to work holidays as needed)
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC's core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
We are seeking a motivated candidate who will serve as the first point of contact and communication for incoming calls.
Duties
  • Answer phones lines
  • Gather pertinent information of damage
  • Input information gathered in computer to generate a claim
  • Assign an investigator
  • Need to have good people skills and not easily upset (sometimes get calls from angry damagers, homeowners, etc.)
  • Understand how to use a computer and certain operating systems (Excel, Word, PDF files, etc.) and be able to navigate multiple screens at the same time
  • Knows how to manage their time and be a go getter
Requirements
  • Interpersonal skills to gather information
  • Smart phone -OR- direct connection via headset for computer to answer calls (direct connection on computer cannot be done via Chromebook)
  • Computer with high-speed internet access, ability to collect information on reported cases, and to interact with our claims system and other databases and portals
  • Exceptional attention to detail and strong, demonstrated written and verbal communication skills
  • Proven ability to operate independently and prioritize while adhering to timelines
  • Strong, objective analytical skills
Preferred Qualifications and Skills
  • Current or previous telecommunication or utility experience a plus
  • Knowledge of underground utility locating procedures and systems a plus
  • Previous Dispatch or call Center Experience is a plus

This is a contract position. There are no benefits offered with this position.

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