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Full Time Comcast Call Center Jobs in Florida (NOW HIRING)

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Schedule Full-Time Five days per week Weekend availability required If you thrive on connecting ...

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Schedule Full-Time Five days per week Weekend availability required If you thrive on connecting ...

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

US Imaging Network is looking for full time on site call center agents to support our Tampa office location The Member Service Agent is expected to provide exceptional customer service, educate the ...

Call Center Agent

Tampa, FL · On-site

$19.50/hr

) US Imaging Network is looking for full time on site call center agents to support our Tampa office location The Member Service Agent is expected to provide exceptional customer service, educate the ...

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Full Time Comcast Call Center information

What is the difference between Full Time Comcast Call Center vs Customer Service Representative?

AspectFull Time Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training varies by employer
Work EnvironmentCall center setting, inbound calls, team-basedOffice or retail setting, inbound/outbound calls, customer interaction
Employer & IndustryComcast, telecommunications industryVarious industries including retail, telecom, service sectors

Full Time Comcast Call Center roles focus on telecommunications customer support within a call center environment, often requiring specific training from Comcast. Customer Service Representatives work across multiple industries, handling customer inquiries in diverse settings. While both roles involve customer interaction and similar credentials, Comcast call center jobs are specialized for the telecom sector and typically offer more structured training specific to Comcast products and services.

Does Full Time Comcast Call Center offer remote work?

Full Time Comcast Call Center positions typically require employees to work onsite at designated locations. However, some roles may offer remote or hybrid options depending on the specific position and company policies. It is recommended to review the job listing for remote work eligibility and requirements.

What are the most commonly searched types of Comcast Call Center jobs in Florida?

The most popular types of Comcast Call Center jobs in Florida are:

What cities in Florida are hiring for Full Time Comcast Call Center jobs?

Cities in Florida with the most Full Time Comcast Call Center job openings:

Call Center Manager

MV Transportation

West Palm Beach, FL • On-site

Full-time

Re-posted 20 days ago


Key responsibilities

  • Oversee all reservations, scheduling, and dispatching operations in the call center.

  • Manage and monitor customer service activities, quality assurance, and call center staff performance.

  • Coordinate trip requests, rescheduling, and act as liaison with staff union and client.


MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport


Job description

Overview

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Responsibilities

MV Transportation is seeking aCall Center Managerto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company's operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be "on call" during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language - basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

#appcast

Employment Type: FULL_TIME

What MV Transportation employees say

Pay

Benefits

Hours and flexibility

Workplace

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