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Comcast Call Center Remote Jobs in Utah (NOW HIRING)

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Comcast Call Center Remote information

What is a Comcast Call Center Remote?

A Comcast Call Center Remote job involves providing customer service and support for Comcast products and services while working from home. Employees in this role handle incoming calls, assist customers with billing, technical issues, and account management, and may upsell or cross-sell services. Remote call center agents use specialized software, follow scripts and guidelines, and must have reliable internet and a quiet workspace. This position offers flexibility and the ability to work from various locations, provided the employee meets Comcast’s technical and performance requirements.

What is the difference between Comcast Call Center Remote vs Comcast Customer Service Representative?

AspectComcast Call Center RemoteComcast Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerTypically office or remote, depending on location
Employer & IndustryComcast, telecommunicationsComcast, telecommunications
Job FocusHandling customer inquiries, troubleshooting, billing issuesAssisting customers, resolving service issues, sales

Both roles involve customer service within Comcast's telecommunications industry, requiring similar credentials and work environments. The main difference is that Comcast Call Center Remote specifically emphasizes remote, home-based work handling calls, while Customer Service Representatives may work in-office or remotely, focusing on direct customer interaction and problem resolution.

What are some common challenges faced by remote call center representatives at Comcast, and how can they be managed?

Remote call center representatives at Comcast often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and staying motivated in a home environment. To address these, Comcast provides robust training, access to digital collaboration tools, and regular team check-ins to foster connection and support. Setting up a dedicated workspace and adhering to a consistent schedule also help representatives stay productive and engaged.

What are the key skills and qualifications needed to thrive as a Comcast Call Center Remote representative?

To thrive as a Comcast Call Center Remote Representative, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and proficiency in basic computer operations are essential. Excellent communication, patience, and adaptability help you stand out by effectively managing diverse customer needs and high-pressure situations. These skills and qualities are crucial for delivering positive customer experiences and maintaining Comcast's service standards in a remote environment.
What are the most commonly searched types of Comcast Call Center jobs in Utah? The most popular types of Comcast Call Center jobs in Utah are:
What cities in Utah are hiring for Comcast Call Center Remote jobs? Cities in Utah with the most Comcast Call Center Remote job openings:

Licensed Mortgage Loan Officer - REMOTE

AmeriSave Mortgage Corp.

Ogden, UT • Remote

$50K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Job description

Experienced Loan Officer | Inbound Calls | Remote
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$50,000 - $200,000+ Annually Earning Potential, Hourly Wage, Commission, All Inbound Calls - No Cold Calling.
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Accelerate your income potential with company-provided, pre-qualified leads-no cold calling! AmeriSave offers top-tier tech, aggressive commissions, and the ability to delight your clients with our streamlined processes and speedy turn times. Build lasting relationships for referrals and repeat business.
  • 100% Remote opportunities
  • Aggressive, uncapped commission structure
  • Company provided pre-qualified leads.
  • Advanced CRM, texting tools, mobile loan applications, AI driven quote tool
  • Full benefits, paid training, licensing maintenance and career advancement opportunities
What You'll Do:
  • Engage with 100% warm transfer leads from motivated homebuyers and refinancers
  • Consult with borrowers to understand their needs and present loan options
  • Use our state of the art technology to qualify and close loans quickly
  • Build long-term relationships for future referrals and repeat business
  • Collaborate with in-house processors and underwriters for fast closings
  • Meet or exceed monthly sales goals and conversions.
What You'll Need:
  • 1+ years of recent mortgage loan origination experience (call center preferred)
  • Active NMLS license
  • Minimum 1-5 active state licenses
  • Must meet all Nationwide Mortgage Licensing System & Registry (NMLS) requirements
  • Understanding of mortgage regulatory guidelines and ability to accurately structure and price loans.
  • Strong communication and negotiation skills
  • Self-motivated, driven, and results-oriented
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong desire to succeed in a sales environment and to be a top producer.
  • High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).
This is a remote opportunity. Multiple schedules available.Remote work applicants may not work from the following states: California.
Why AmeriSave:
As one of the top-rated lenders in the nation, our mission is to deliver beneficial, responsible home and personal lending solutions with unwavering integrity, dedication and excellence.
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Our employees are the driving force behind our success. Join a team that values your contributions, celebrates your wins, and gives you the tools to thrive.
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-At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together!
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AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **
Compensation:
The hourly rate for this position generally ranges between $12.00-$16.50, against commission based upon individual performance. Target annual compensation for this position is $50,000 - $200,000.
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Benefits:
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discounts
  • Health insurance
  • Life insurance
  • Paid training
  • Referral program
  • Vision insurance
Supplemental pay types:
  • Hourly draw
  • Commissions
  • Ramp up incentive
  • Referral bonuses
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California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here:www.amerisave.com/privacy-policy
AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here:https://www.amerisave.com/ccpa-recruitment-disclosure/
When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.