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Colonial Claims Jobs (NOW HIRING)

Unum UK

Medical Consultant- Psychiatrist

Home, WA · Remote

... disability claims in a collaborative, team-oriented environment. Enjoy competitive benefits ... Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an ...

Three Bears Alaska Inc

Pharmacy Technician

Palmer, AK · On-site

$20/hr

Prepares third-party insurance claims, processes invoices, and makes accounting entries using ... Colonial Life Elective Benefits * 401(k) * Paid time off * Holiday Pay Pay Range: Starting at $20 ...

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Three Bears Alaska Inc

Pharmacy Technician

Wasilla, AK · On-site

$18 - $19/hr

Prepares third-party insurance claims, processes invoices, and makes accounting entries using ... Colonial Life Elective Benefits * 401(k) * Paid time off * Holiday Pay Pay Range: Starting at $18 ...

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Prisma Health

PFS Analyst

Columbia, SC · On-site

... processing, claims and denial issues. Assures timely communication of all meeting outcomes to ... NA Work Shift Day (United States of America) Location Colonial Life Building Facility 7001 ...

Prisma Health

PFS Analyst

Columbia, SC · On-site

... processing, claims and denial issues.Assures timely communication of all meeting outcomes to ... NA Work Shift Day (United States of America) Location Colonial Life Building Facility 7001 ...

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Colonial Claims information

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$12

$23

$43

How much do colonial claims jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for colonial claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are Colonial Claims adjusters?

Colonial Claims adjusters are professionals who work for Colonial Claims, a company specializing in property and catastrophe insurance claim adjusting. They are responsible for assessing damages, investigating insurance claims, and helping policyholders navigate the claims process after events like storms, hurricanes, or other disasters. Colonial Claims adjusters often travel to affected areas, evaluate property damage, and work directly with insurance companies and clients to ensure claims are processed efficiently and fairly. Their work is crucial in helping people recover from unexpected losses.

Is being a claim adjuster worth it?

Claim adjusters evaluate insurance claims, often requiring strong communication, attention to detail, and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and irregular hours depending on claim volume and severity.

Is colonial life a remote job?

Colonial Claims is typically an in-office role that involves handling claims and customer interactions, though some positions may offer remote work options depending on the company's policies. It often requires communication skills, attention to detail, and familiarity with claim processing tools. Remote availability varies by employer and specific job responsibilities.

What is the difference between Colonial Claims vs Claims Adjuster?

AspectColonial ClaimsClaims Adjuster
CredentialsHigh school diploma or equivalent, insurance licensingHigh school diploma or equivalent, insurance licensing
Work EnvironmentOffice and field work, insurance companies, claims sitesOffice-based, insurance companies, claims sites
Industry UsageInsurance claims processing, customer serviceEvaluating insurance claims, settlement negotiations

Both Colonial Claims and Claims Adjusters require similar credentials and work in insurance environments. Colonial Claims often refers to roles within specific insurance companies or agencies, focusing on claims processing and customer service. Claims Adjusters evaluate claims, determine coverage, and negotiate settlements. While their duties overlap, Colonial Claims may emphasize claims handling within a particular organization, whereas Claims Adjusters have a broader industry role.

Which claim adjusters make the most money?

In the field of claims adjusting, specialized roles such as senior or independent claims adjusters tend to earn higher salaries due to their experience and expertise. Adjusters handling complex or high-value claims, such as property or casualty claims, typically make more than those managing routine claims. Certifications like the Chartered Property Casualty Underwriter (CPCU) can also contribute to higher earnings.

What are some common challenges faced by claims adjusters at Colonial Claims and how can they be managed?

Claims adjusters at Colonial Claims often encounter challenges such as handling high case volumes after natural disasters, adapting to evolving insurance regulations, and managing emotionally charged interactions with policyholders. To address these, strong organizational skills, ongoing professional development, and effective communication are essential. Team collaboration and support from experienced colleagues and supervisors also play a key role in navigating complex claims and maintaining high service standards.

Is claim adjusting a dying field?

Claim adjusting remains a stable profession within the insurance industry, with ongoing demand for professionals who evaluate and settle claims. While technology such as claims management software and automation tools are increasingly used, the need for human judgment and expertise keeps claim adjusting relevant and necessary.

What are the key skills and qualifications needed to thrive as a Claims Adjuster at Colonial Claims, and why are they important?

To thrive as a Claims Adjuster at Colonial Claims, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by relevant work experience or a degree in insurance, business, or a related field. Familiarity with claims management systems, estimating software such as Xactimate, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, negotiation skills, and excellent customer service distinguish top performers in this role. These abilities are crucial for accurately evaluating claims, ensuring fair settlements, and maintaining customer trust in a high-stakes environment.
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Colonial Claims jobs near you
Infographic showing various Colonial Claims job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Financial Services Representative: Trainee

Financial Services Representative: Trainee

Unum Group

Portland, ME • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Job Posting End Date: July 09
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
  • Award-winning culture
  • Inclusion and diversity as a priority
  • Performance Based Incentive Plans
  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
  • Generous PTO (including paid time to volunteer!)
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Career advancement opportunities
  • Student loan repayment options
  • Tuition reimbursement
  • Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This position is an entry level position within the Financial Recovery Unit (FRU) where incumbents are considered trainees (FSR-T) for a minimum of 12 - 18 months while they learn and develop the skills, knowledge, and behaviors needed successfully calculate, communicate, and recover basic benefit overpayments on LTD and STD claims within a multi-system platform.
The incumbent works closely with a seasoned resource to manage a claim load of limited complexity while progressively gaining the capability to handle higher claim volumes and more complex claims with increasing independence.
This is a highly goal-oriented role; and the incumbent is expected to contribute meaningfully to the department's overall results. Although complexity is initially limited, the trainee will be expected to administer and recover overpayments across multiple products and systems with an expanding scope as the trainee becomes more proficient and independent.
Principal Duties and Responsibilities
• Analyze claim file content and obtain necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file.
• Consistently communicate, handle overpayment calculations, and manage a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications within established turnaround times.
• Negotiate and bind the Company with respect to decisions made regarding appropriateness of pursuing overpayments within the scope of authority of the FSR-T role.
• Thoroughly and accurately document and code FRU actions in claim and legacy systems with supporting rationale for actions and next steps.
• Secure a professional relationship with the claimant and/or employer, provide excellent customer service, demonstrate empathy, and remain open to new information. Provide prompt, accurate, and courteous responses to customers to promote the Unum brand.
• Actively participate in personal developmental activities, engage in activities which support Unum Values.
• Participate in special projects or other assignments as needed, including administrative duties in support of the team.
• This position may also include some administrative duties in support of the team.
Job Specifications
• College degree preferred or equivalent work experience
• Demonstrate computer literacy and/or working knowledge of various claim systems (i.e., BAS & NaviLink)
• Demonstrate strong mathematical ability.
• Have strong commitment to customer service, empathy, and high work quality
• Demonstrate efficient time management and ability to prioritize based on changing environments.
• Work with positive intent in a highly collaborative team environment
• Be self-motivated in a goal-oriented environment
• Demonstrate positive adaptability to change
• Solid negotiation skills
• Demonstrate strong analytical skills with attention to detail
• Demonstrate highly developed written and verbal communication skills which include solid negotiation skills and the ability to manage conflict effectively and professionally.
• Meets standards for this position, as defined in the Talent Management framework.
#LI-BK1
~IN2
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$68,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum

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