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Colonial Claims Jobs (NOW HIRING)

Unum UK

Medical Consultant- Psychiatrist

Home, WA · Remote

... disability claims in a collaborative, team-oriented environment. Enjoy competitive benefits ... Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an ...

Three Bears Alaska Inc

Pharmacy Technician

Palmer, AK · On-site

$20/hr

Prepares third-party insurance claims, processes invoices, and makes accounting entries using ... Colonial Life Elective Benefits * 401(k) * Paid time off * Holiday Pay Pay Range: Starting at $20 ...

Colonial Underwriting

Customer CARE Champion

Rogers, AR · On-site

$15/hr

Monitor settled and denied claims Benefits and Perks Beyond competitive base pay, great perks include 401(k) match, stock purchase plan, PTO, health plan choices, and much more. Work Location Rogers ...

MHI

Project Controls Manager

Lake Mary, FL · On-site

... Colonial Center Pkwy, Lake Mary, FL 32746 Duties: Lead a team of project control professionals ... and support claims through time impact analysis and detailed schedule narratives. Develop and ...

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How much do colonial claims jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for colonial claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are Colonial Claims adjusters?

Colonial Claims adjusters are professionals who work for Colonial Claims, a company specializing in property and catastrophe insurance claim adjusting. They are responsible for assessing damages, investigating insurance claims, and helping policyholders navigate the claims process after events like storms, hurricanes, or other disasters. Colonial Claims adjusters often travel to affected areas, evaluate property damage, and work directly with insurance companies and clients to ensure claims are processed efficiently and fairly. Their work is crucial in helping people recover from unexpected losses.

What is the difference between Colonial Claims vs Claims Adjuster?

AspectColonial ClaimsClaims Adjuster
CredentialsHigh school diploma or equivalent, insurance licensingHigh school diploma or equivalent, insurance licensing
Work EnvironmentOffice and field work, insurance companies, claims sitesOffice-based, insurance companies, claims sites
Industry UsageInsurance claims processing, customer serviceEvaluating insurance claims, settlement negotiations

Both Colonial Claims and Claims Adjusters require similar credentials and work in insurance environments. Colonial Claims often refers to roles within specific insurance companies or agencies, focusing on claims processing and customer service. Claims Adjusters evaluate claims, determine coverage, and negotiate settlements. While their duties overlap, Colonial Claims may emphasize claims handling within a particular organization, whereas Claims Adjusters have a broader industry role.

What are some common challenges faced by claims adjusters at Colonial Claims and how can they be managed?

Claims adjusters at Colonial Claims often encounter challenges such as handling high case volumes after natural disasters, adapting to evolving insurance regulations, and managing emotionally charged interactions with policyholders. To address these, strong organizational skills, ongoing professional development, and effective communication are essential. Team collaboration and support from experienced colleagues and supervisors also play a key role in navigating complex claims and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a Claims Adjuster at Colonial Claims, and why are they important?

To thrive as a Claims Adjuster at Colonial Claims, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by relevant work experience or a degree in insurance, business, or a related field. Familiarity with claims management systems, estimating software such as Xactimate, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, negotiation skills, and excellent customer service distinguish top performers in this role. These abilities are crucial for accurately evaluating claims, ensuring fair settlements, and maintaining customer trust in a high-stakes environment.
More about Colonial Claims jobs
What job categories do people searching Colonial Claims jobs look for? The top searched job categories for Colonial Claims jobs are:
Colonial Claims jobs near you
Infographic showing various Colonial Claims job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Commercial Lines Account Production Manager

Higginbotham Insurance Agency

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Position Summary: The Account Production Manager position was established to aid in growing and maintaining a Managing Director's book of business.
Supervisory Responsibilities: None
Essential Tasks:
Responsibilities related to Existing Accounts:
  • Help gather exposure updates and applications for renewals.
  • Track and ensure service timeline items are completed.
  • Manage daily task tracker of ongoing follow up items.
  • Verify renewals are booked and items issued (COI, auto ID cards, etc).
  • Track claims submitted to the claims department and aid with quality control.
  • Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets.
  • Track account details: coverage in place, coverage opportunities, and cross-sell data.
  • Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc.

Responsibilities related to New Business:
  • Help coordinate new business marketing efforts (documents to marketer, underwriting conversations, coverage review, etc).
  • Aid in efforts to drive new business (Private Equity, Franchise, Habitational, Public Sector, Real Estate, Program development, etc).
  • Ensure marketing timeline is established and submitted to Day 2 team.
  • Center of Influence development - help further relationships with targeted COI's

Core Competencies:
  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:
  • Minimum of 7 years of experience in insurance sales or servicing role.

Licensing and Credentials:
  • Active General Lines or Property & Casualty License required

Systems:
  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
  • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Location:
  • This is an in office role in Austin, TX
  • Hybrid schedule allowed (3 days in office, 2 days from home) - Must live a commutable distance from office location*

Physical Requirements:
  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:
  • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
  • Employee Wellness Program
  • Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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