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Collision Repair Shop Office Assistant Jobs (NOW HIRING)

CSN Collision

Collision Repair Estimator

Springville, UT · On-site

$52K - $70K/yr

Art City Auto Body, and independent and family owned auto body shop with locations in Orem ... office to our clean, professional production environment. It's a workplace we're proud of and one ...

CSN Collision

Collision Repair Estimator

Katy, TX · On-site

$51K - $70K/yr

... uphold shop quality benchmarks Requirements Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred) Skills: Proficiency with ...

CSN Collision

Collision Repair Estimator

Katy, TX · On-site

$48K - $66K/yr

... and uphold shop quality benchmarks Requirements • Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred) • Skills:

CSN Collision

Collision Repair Estimator

Katy, TX · On-site

$48K - $66K/yr

... shop quality benchmarks Requirements · Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred) · Skills: Proficiency with ...

Collision Care Xpress

Be Seen First

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $25/hr

Collect payments, prepare invoices, and manage necessary paperwork. * Assist with filing, scanning ... shop & office areas About Us: Collision Care Xpress knows that automotive repair isn't just about ...

Collision Care Xpress

Be Seen First

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $22/hr

Collect payments, prepare invoices, and manage necessary paperwork. * Assist with filing, scanning ... shop & office areas About Us: Collision Care Xpress knows that automotive repair isn't just about ...

Collision Care Xpress

Be Seen First

Customer Service Representative

Daytona Beach, FL · On-site

$15 - $25/hr

Collect payments, prepare invoices, and manage necessary paperwork. * Assist with filing, scanning ... shop & office areas About Us: Collision Care Xpress knows that automotive repair isn't just about ...

DELLA Auto Group

Body Shop Office Assistant

Queensbury, NY · On-site

$16.75 - $22/hr

Scan all documents (deal jackets, repair orders, part slips, etc.) * Answer telephone's * Cash out ... Assist Body Shop Manager and Estimator * Place order for office supplies on a monthly basis ...

DELLA Auto Group

Body Shop Office Assistant

Queensbury, NY · On-site

$15.50 - $20.50/hr

Scan all documents (deal jackets, repair orders, part slips, etc.) * Answer telephone's * Cash out ... Assist Body Shop Manager and Estimator * Place order for office supplies on a monthly basis ...

DELLA Auto Group

Body Shop Office Assistant

Queensbury, NY

$16.75 - $22/hr

Scan all documents (deal jackets, repair orders, part slips, etc.) * Answer telephone's * Cash out ... Assist Body Shop Manager and Estimator * Place order for office supplies on a monthly basis ...

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Collision Repair Shop Office Assistant information

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How much do collision repair shop office assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collision repair shop office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does a collision repair shop office assistant do?

A Collision Repair Shop Office Assistant supports the daily operations of an auto body repair shop by handling administrative tasks such as greeting customers, answering phones, scheduling appointments, processing paperwork, and maintaining records. They often assist with billing, insurance claims, and communication between customers and technicians. Their role helps ensure that the repair process runs smoothly and that customers have a positive experience from start to finish.

What are some typical challenges a collision repair shop office assistant faces in managing repair schedules and customer expectations?

Collision Repair Shop Office Assistants often juggle multiple repair appointments, insurance claims, and customer communications at once. Keeping repair schedules on track can be challenging due to delays in parts delivery or unexpected repair complexities. Clear communication with both technicians and customers is essential to manage expectations and reduce frustration. Successful assistants use organizational tools and proactive updates to ensure customers feel informed and technicians have the information they need.

What are the key skills and qualifications needed to thrive as a collision repair shop office assistant, and why are they important?

To thrive as a Collision Repair Shop Office Assistant, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by a high school diploma or equivalent. Proficiency in management software such as CCC ONE, Microsoft Office Suite, and basic accounting systems is typically required. Excellent customer service, communication, and multitasking abilities help you manage client interactions and support shop operations effectively. These skills ensure efficient workflow, accurate documentation, and positive customer experiences within a busy repair shop environment.

What is the difference between Collision Repair Shop Office Assistant vs Collision Estimator?

AspectCollision Repair Shop Office AssistantCollision Estimator
CredentialsHigh school diploma, basic computer skillsHigh school diploma, industry-specific certifications often preferred
Work EnvironmentFront desk, administrative area within repair shopOffice setting, interacting with customers and insurance companies
Employer & Industry UsageUsed in auto repair shops for administrative supportUsed in collision centers to assess damages and prepare estimates

The Collision Repair Shop Office Assistant primarily handles administrative tasks, customer check-ins, and scheduling within the repair shop. In contrast, the Collision Estimator focuses on assessing vehicle damages, preparing repair estimates, and working closely with insurance companies. While both roles support the repair process, the Office Assistant is more customer service and admin-oriented, whereas the Estimator requires technical knowledge of vehicle repairs and damage assessment.

What are popular job titles related to Collision Repair Shop Office Assistant jobs?

For Collision Repair Shop Office Assistant jobs, the most frequently searched job titles are:

Infographic showing various Collision Repair Shop Office Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Collision Repair Estimator

Springville, UT • On-site

CSN Collision
Retail • 51 - 200 employees
Learn more about CSN Collisionexternal

$52K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Assess vehicle damage and prepare detailed, accurate repair estimates.

  • Coordinate with insurance adjusters to facilitate claims and approvals.

  • Communicate effectively with customers to explain repair needs and costs.

Job description

Are you an experienced estimator with a passion for the collision repair industry? Art City Auto Body, and independent and family owned auto body shop with locations in Orem & Springville, UT is looking for a skilled and detail-oriented Estimator to join our team. If you’re ready to contribute your expertise and grow your career with a supportive and dynamic team, we want to hear from you!

Position Overview:

As an Estimator, you will be responsible for evaluating vehicle damage, preparing accurate repair estimates, and ensuring that all estimates are aligned with industry standards. You will play a crucial role in coordinating with customers, technicians, and insurance adjusters to ensure a smooth repair process.

Key Responsibilities:

· Assess vehicle damage and prepare detailed, accurate repair estimates.

· Manage assigned DRPs, Strengthen insurer relationships.

· Communicate effectively with customers to explain repair needs and costs.

· Work closely with technicians to verify repair procedures and costs.

· Coordinate with insurance adjusters to facilitate claims and approvals.

· Ensure all estimates comply with industry standards and company policies.

· Maintain up-to-date knowledge of auto body repair techniques and industry trends.

About Us:

At Art City Auto Body, we pride ourselves on delivering top-quality auto body repairs and exceptional customer service.

This isn’t your typical collision repair shop. We’ve built a high-end, white-glove repair facility designed around craftsmanship, professionalism, and an exceptional customer experience. From luxury and exotic vehicles to timeless classics and everyday drivers, every vehicle is treated with the same attention to detail and uncompromising standard of quality.

Our facility reflects that standard. We work out of a beautiful, state-of-the-art building that was designed to make a statement—from our sophisticated, modern front office to our clean, professional production environment. It’s a workplace we’re proud of and one our employees can be proud to represent.

We are committed to maintaining a supportive and professional work environment where our team can thrive and grow. For more information, visit our website at: https://www.artcityautobody.com/

Why Art City Auto Body?

Joining Art City Auto Body means becoming part of a team that values professionalism and growth. We are committed to providing our employees with opportunities for advancement and ongoing training in a collaborative and supportive environment.

If you are a dedicated estimator with a commitment to quality and customer service, apply today to join our team!

Requirements

· Strong understanding of auto body repair processes and estimating software.

· Proven experience as an auto body estimator or in a similar role.

· Excellent communication and customer service skills.

· Ability to manage multiple tasks and prioritize effectively.

· Knowledge of I-CAR training and certifications is a plus, but not required.

· OEM Certification Training is a plus, but not required.

· Detail-oriented with strong organizational skills.

Benefits

· Paid holidays

· Great pay based on experience

· Paid time off

· Paid sick days

· In-house training to enhance your skills and knowledge.

· I-CAR training to stay updated with industry standards.

· Paid Health Medical/Clinic membership

· Paid Telehealth plan

· Personalized retirement plan, wealth advisor & tax strategy