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Collision Repair Manager Jobs in Reston, VA (NOW HIRING)

Kenwood Autobody

Customer Service Rep

Hyattsville, MD · On-site

$19 - $22/hr

Serve as the collision center's primary point of contact, managing calls, messages, and in-person interactions. * Document customer interactions, service requests, and repair orders thoroughly

Kenwood Autobody

Customer Service Rep

Bethesda, MD · On-site

$45K - $55K/yr

Serve as the collision center's primary point of contact, managing calls, messages, and in-person interactions. * Document customer interactions, service requests, and repair orders thoroughly

Leesburg Collision Center

Body Shop Technician

Leesburg, VA · On-site

$80K - $120K/yr

Jerry's Collision is a top Northern Virginia collision center and requires a full-time Body Shop ... Identify and report any repairs needed to management, who will contact the customer or insurance ...

Dent Wizard

Auto Body Paint Technician

Alexandria, VA · On-site

$50K - $150K/yr

... collision repair or bodywork * Strong attention to detail and color accuracy * Self-motivation ... Independence - manage your day without micromanagement * Supportive team - work with a fun, dynamic ...

Dent Wizard

Auto Body Paint Technician

Alexandria, VA · On-site

$50K - $150K/yr

... collision repair or bodywork * Strong attention to detail and color accuracy * Self-motivation ... Independence - manage your day without micromanagement * Supportive team - work with a fun ...

Dent Wizard

Auto BodyPaint Technician

Alexandria, VA

$50K - $150K/yr

... collision repair or bodywork * Strong attention to detail and color accuracy * Self-motivation ... Independence- manage your day without micromanagement * Supportive team- work with a fun, dynamic ...

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All JobsCollision Repair Manager JobsCollision Repair Manager Jobs in Reston, VA

Collision Repair Manager information

See Reston, VA salary details

$28.1K

$71.3K

$112.9K

How much do collision repair manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for collision repair manager in Reston, VA is $71,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $89,000.00 per year, depending on experience, location, and employer.

What is the difference between Collision Repair Manager vs Collision Estimator?

AspectCollision Repair ManagerCollision Estimator
Required CredentialsASE certifications, industry experienceASE certifications, estimating software training
Work EnvironmentShop management, team supervisionCustomer interaction, damage assessment
Employer & Industry UsageAuto body shops, collision centersAuto body shops, insurance companies
Common Search & ComparisonYesYes

The Collision Repair Manager oversees daily shop operations, staff, and workflow, ensuring quality repairs. The Collision Estimator focuses on assessing vehicle damage, preparing repair estimates, and communicating with customers and insurance companies. While both roles require industry certifications and experience, the manager handles team management, whereas the estimator specializes in damage assessment and cost estimation.

What are the key skills and qualifications needed to thrive as a Collision Repair Manager, and why are they important?

To thrive as a Collision Repair Manager, you need expertise in auto body repair processes, estimating, and shop operations, usually supported by industry experience and relevant certifications like I-CAR or ASE. Familiarity with estimating software (such as CCC ONE or Mitchell), shop management systems, and insurance claim platforms is essential. Strong leadership, communication, and problem-solving skills help manage teams, resolve customer issues, and ensure workflow efficiency. These skills and qualifications are crucial for delivering high-quality repairs, maintaining customer satisfaction, and running a profitable collision repair business.

What are some of the biggest challenges Collision Repair Managers face in coordinating between technicians, insurance companies, and customers?

Collision Repair Managers often juggle multiple priorities, including ensuring timely repairs, maintaining high-quality standards, and meeting customer expectations. One of the biggest challenges is effectively communicating between technicians, insurance adjusters, and customers to avoid misunderstandings and delays. Managers must also handle scheduling, parts procurement, and workflow management while resolving disputes or unexpected issues. Strong organizational and interpersonal skills are essential to successfully balance these demands and keep the repair process on track.

What does a Collision Repair Manager do?

A Collision Repair Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards after accidents. They manage a team of technicians, coordinate repair schedules, handle customer service, and ensure safety and quality compliance. Additionally, they work with insurance companies, order parts, and monitor budgets to maintain profitability. Their role is crucial in delivering timely, high-quality repairs and maintaining customer satisfaction.
What are popular job titles related to Collision Repair Manager jobs in Reston, VA? For Collision Repair Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Collision Repair Manager jobs in Reston, VA look for? The top searched job categories for Collision Repair Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collision Repair Manager jobs? Cities near Reston, VA with the most Collision Repair Manager job openings:
Collision Repair Manager jobs near you
Infographic showing various Collision Repair Manager job openings in Reston, VA as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $71,271 per year, or $34.3 per hour.

Front Desk Receptionist / Customer Service Representative

Ourisman Auto Group - Virginia

Fairfax, VA

$15.25 - $19.75/hr

Other

Medical

Posted 19 days ago

Job description

Job Description

We are a Toyota-Certified Collision Center seeking a Front Desk Receptionist / Customer Service Representative to be the first point of contact for our customers. This role is essential to delivering a professional customer experience and supporting daily shop operations.

The ideal candidate is organized, friendly, dependable, and comfortable working in a fast-paced automotive environment.

Responsibilities

  • Greet customers professionally and assist with check-in and pick-up

  • Answer incoming phone calls and direct inquiries appropriately

  • Schedule estimates, repairs, and follow-up appointments

  • Assist customers with basic repair status questions and general information

  • Coordinate with estimators, managers, and technicians as needed

  • Maintain accurate customer and repair records in the system

  • Keep the front desk and lobby clean, organized, and presentable

  • Support customer satisfaction and delivery process

Qualifications

  • Customer service or receptionist experience required

  • Strong communication and interpersonal skills

  • Professional appearance and positive attitude

  • Ability to multitask and stay organized

  • Basic computer skills and phone etiquette

  • Automotive, dealership, or collision center experience preferred (not required)

What We Offer

  • Competitive hourly pay

  • Stable, full-time position

  • Professional work environment

  • Growth opportunities within the collision repair industry

  • Benefits package available (medical, etc.)

REQUIREMENTS:

  • Excellent communication skills
  • Outgoing and positive demeanor
  • Professional presentation
  • Punctual nature and ability to handle schedule flexibility
  • A professional appearance

About the Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.

At Ourisman Automotive of Virginia, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.

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