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Collision General Manager Jobs in Reston, VA (NOW HIRING)

The Boyd Group

General Manager

College Park, MD

$100K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Crash Champions

Parts Manager

Gaithersburg, MD · On-site

As the largest founder-led collision repair service provider in the U.S., we serve our customers ... This position will work closely with General Manager, Service Advisors and Body Technicians serving ...

Gerber Collision & Glass

CSR

Springfield, VA

$18 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Crash Champions

Customer Service Representative

Lorton, VA · On-site

$25/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...

The Boyd Group

CSR

Springfield, VA

$18 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Springfield, VA · On-site

$18 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Springfield, VA

$18 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

All JobsCollision General JobsCollision General Manager JobsCollision General Manager Jobs in Reston, VA

Collision General Manager information

See Reston, VA salary details

$28.1K

$71.3K

$112.9K

How much do collision general manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for collision general manager in Reston, VA is $71,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $89,000.00 per year, depending on experience, location, and employer.

What are some common challenges Collision General Managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What are Collision General Managers?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Collision General Manager, and why are they important?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.
What are popular job titles related to Collision General Manager jobs in Reston, VA? For Collision General Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Collision General Manager jobs in Reston, VA look for? The top searched job categories for Collision General Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collision General Manager jobs? Cities near Reston, VA with the most Collision General Manager job openings:
Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Reston, VA as of July 2026, with employment types broken down into 23% Locum Tenens, 71% Full Time, 3% Part Time, and 3% Summer. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $71,271 per year, or $34.3 per hour.
General Manager

General Manager

Gerber Collision & Glass

College Park, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Gerber Collision & Glass rating

6.8

Company rating: 6.8 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

188th of 361 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures.  The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met.  They are responsible to coach and empower each team member’s performance and success in their individual roles.  The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members.  General Managers are committed to leading by example at all times.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Prepare and manage the annual and monthly operating budget of the collision center.

  • Forecast, target and track monthly sales, profit and expense objectives.

  • Deliver formal annual performance reviews and informal monthly performance reviews.

  • Monitor and maintain all A/P and A/R relating to the Collision Center.

  • Maintain a clean and organized repair facility at all times.

  • Monitor all maintenance required for all shop equipment, including the paint booth

  • Provide training for all staff as necessary

  • Ensure all staff wear proper safety gear and adhere to dress code.

  • Open and close the facility daily as per established procedures.

  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates

  • Manage all estimates to ensure labor mix is within established standards.  Manage store capacity.

  • Lead and manage all repair facility personnel.

  • Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.

  • Attend training, information sessions and workshops recommended by Senior Leadership Team.

  • Store CSI performance review and follow up within 24 hours.

Clinton MD Area

Education and/or Experience Required

  • Post-Secondary Education or equivalent.

  • Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

  • Attention to detail and a high degree of accuracy.

  • Ability to consistently demonstrate a successful client experience

  • Communicate clearly both verbally and in writing.

  • Ability to motivate others utilizing effective coaching tools and management skills.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$100,000+ annually depending on experience

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