Collision General Manager
Service Center Baltimore – Gwynn Oak – Caliber Collision has an immediate opening for a Collision General Manager to perform all‑purpose duties, which may include overall operation of the center, risk management, teammate development, client metrics, production, and administration. The manager will recruit, recognize, and retain talented teammates, monitor current and previous month’s financial performance metrics to identify opportunities and trends.
Collision General Managers must ensure center teammates repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners, and industry guidelines/standards.
Benefits of Joining Caliber
- Eligible for medical, dental, and vision insurance from day one
- Industry comparable pay, paid weekly
- Paid vacation and holidays – accrual begins day one
- Career growth opportunities – promotion from within
- Paid skilled training and certifications – I‑CAR and ASE
Requirements
- 3+ years of collision management experience
- Valid driver’s license and eligible for coverage under company insurance
- 21 years of age or older
Abilities / Skills / Knowledge
- Advanced understanding of collision estimating
- Prior experience with CCC1 and advanced knowledge of repair processes/procedures
- Ability to understand written and verbal instructions
- Prioritization of competing tasks and adaptability in a fast‑paced environment
- Customer‑service orientation to internal and external customers
- Consistent physical activity – reach below and above shoulder level, kneel, bend, squat, lift objects over 50lbs.
Equal Employment Opportunity
Caliber is an Equal Opportunity Employer. Caliber uses E‑Verify to confirm the identity and employment eligibility of all new hires. Applicants must be eligible to work in the U.S. with no restrictions. Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. For assistance or accommodation due to a disability, contact legal@calibercollision.com.
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