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Collision General Manager Jobs in Riverside, CA (NOW HIRING)

Puget Collision

Assistant General Manager

Tustin, CA · On-site

$75K - $125K/yr

Assistant General Manager The Assistant General Manager will work in conjunction with the General ... Skills/Qualifications: * 5-7 years auto body collision repair shop experience in management and/or ...

Puget Collision Group

Assistant General Manager

Tustin, CA · On-site

$75 - $125/hr

Assistant to General Manager to run all daily operations of the shop, including shop organization ... Skills/Qualifications: * 5-7 years auto body collision repair shop experience in management and/or ...

New

Spectrum Collision

Collision Technician

Irvine, CA · On-site

Collision Technician Reports To: Shop Foreman FLSA Status: Exempt Non-Exempt Position Purpose The ... of managers, clients, customers and the general public. Reasoning Skills: Ability to define ...

Spectrum Collision

Collision Technician

Irvine, CA · On-site

$32 - $50/hr

Collision Technician Reports To: Shop Foreman FLSA Status: Exempt Non-Exempt Position Purpose The ... of managers, clients, customers and the general public. Reasoning Skills: Ability to define ...

Crash Champions

Parts Manager

San Bernardino, CA

As the largest founder-led collision repair service provider in the U.S., we serve our customers ... This position will work closely with General Manager, Service Advisors and Body Technicians serving ...

Crash Champions

Customer Service Representative

Ontario, CA · On-site

$16.50 - $25/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...

New

Crash Champions

Customer Service Representative

Ontario, CA · On-site

$16.50 - $25/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...

All JobsCollision General JobsCollision General Manager JobsCollision General Manager Jobs in Riverside, CA

Collision General Manager information

See Riverside, CA salary details

$28.2K

$71.5K

$113.2K

How much do collision general manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collision general manager in Riverside, CA is $71,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a collision general manager?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What are the key skills and qualifications needed to thrive as a collision general manager?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.

What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are popular job titles related to Collision General Manager jobs in Riverside, CA?

For Collision General Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Collision General Manager jobs in Riverside, CA look for?

The top searched job categories for Collision General Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Collision General Manager jobs?

Cities near Riverside, CA with the most Collision General Manager job openings:

Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,470 per year, or $34.4 per hour.

Assistant General Manager

Puget Collision

Tustin, CA • On-site

$75K - $125K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description: Assistant General Manager


The Assistant General Manager will work in conjunction with the General Manager to co-lead the production and schedules of assigned team members. Assistant to General Manager to run all daily operations of the shop, including shop organization, workflow efficiencies, profitability, controlling cost, taking care of customers, maintaining strong team member performance, and establishing strategies and plans to obtain goals.


FLSA Status: Exempt
Work Location: Full Time Salary


Job Duties/Responsibilities:

  • Understand Key Performance Indicators and manage to expectation, including capturing customers, customer service scores and cycle time efficiency.
  • Develop and maintain positive relations with customers that will exceed expectations and deliver 100% customer satisfaction. Ensure customer service surveys are sent, monitoring results continually. Engage with the customers by educating them on the repair process and setting expectations.
  • Ability to identify proper repair procedures and quality workmanship, including reading scan reports, measurement reports, alignment specs and identifying proper welds. Ensure shop compliance on all these items including calibrations and that every vehicle is repaired to manufacturer specifications.
  • Ability and responsibility to write estimates as required to meet sales goals for the center.
  • Extensive knowledge in Insurance Carrier DRP account management, including capturing all drive estimates and DRP assignments, and maximizing profitability through effective program management. Understand customer and vehicle check in procedures, including preparing accurate and realistic estimates and minimizing supplements. Maintain professional relationships with adjusters and insurance company representatives.
  • Understanding company profit & loss reporting, EBITDA, and gross profit reporting, strategizing, and managing work and shop productivity daily to meet and exceed goals and grow profitability.
  • Ability to manage margin through a profitable sales mix of labor, parts, and material.
  • Ensure proper repair order job costing and invoicing by performing final repair order audit for proper documentation, confirm payment and closing the files.
  • Forecast and maintain annual budget requirements and expenses, including equipment, cost of labor, staff schedule management, and assists with accounts receivable collections.

Key Performance Metrics:

  • Meet or exceed sales and EBITDA profit plan per monthly budget.
  • EBITDA 15% or higher, Gross Profit 45% or higher.
  • Maintain and Ensure Carrier Performance, including State Farm RPM at 700 or higher.
  • Customer Service Index Scores 95+ and Cycle Time efficiency per DRP requirements.
  • Accounts Receivable $0 over 30 days.

Skills/Qualifications:

  • 5-7 years auto body collision repair shop experience in management and/or estimating.
  • I CAR Pro Level 1 at minimum, required experience with CCC One Collision Estimating System with ability to write DRP compliant estimates.

Behavioral Excellence Required:

  • Excellent verbal, written and interpersonal communication.
  • Perform all assigned responsibilities according to the Company Standard Operating Procedures.
  • Continuously strive to improve the efficiency of the shop and be willing to participate in company meetings and training programs which are sponsored by the company.
  • Maintain a positive attitude and demonstrate characteristics of a professional Manager.
  • Uphold the company’s non-disclosure and confidentiality policies and agreements.


Physical Requirements:


  • Ability to work in both office and automotive repair shop environments.
  • Ability to stand and walk frequently throughout the workday while monitoring shop operations, assisting employees, and interacting with customers.
  • Ability to move throughout the facility, including production, paint, detail, parts, and estimating areas.
  • Ability to sit and use a computer, telephone, and other office equipment for extended periods.
  • Ability to frequently bend, stoop, kneel, crouch, reach, and climb as needed to inspect vehicles, equipment, and work areas.
  • Ability to occasionally lift, carry, push, or pull up to 30 pounds; heavier lifting may require assistance or mechanical equipment.
  • Ability to visually inspect vehicles, repair progress, completed repairs, and workplace safety conditions.
  • Ability to communicate effectively with customers, employees, vendors, and insurance representatives in person, by telephone, and electronically.
  • Ability to safely navigate around moving vehicles, machinery, tools, equipment, and other shop hazards.
  • Ability to work in an environment with exposure to noise, dust, paint fumes, chemicals, and varying temperatures while using required personal protective equipment (PPE).
  • Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record, if required for business purposes.
  • Ability to respond to operational needs in a fast-paced environment and perform occasional overtime as business demands require.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.