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Collision General Manager Jobs in Wisconsin (NOW HIRING)

Gerber Collision & Glass

General Manager

Milwaukee, WI · On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

The Boyd Group

General Manager

Milwaukee, WI

$65K - $110K/yr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

The Boyd Group

General Manager

Milwaukee, WI · On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

The Boyd Group

General Manager

Milwaukee, WI

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... The General Manager's primary responsibility and accountability includes providing an exceptional ...

Gerber Collision & Glass

CSR

Tomahawk, WI

$16/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Gerber Collision & Glass

CSR

Minocqua, WI

$16/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

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Collision General Manager information

What are some common challenges Collision General Managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What are Collision General Managers?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Collision General Manager, and why are they important?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.
What are popular job titles related to Collision General Manager jobs in Wisconsin? For Collision General Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Collision General Manager jobs in Wisconsin look for? The top searched job categories for Collision General Manager jobs in Wisconsin are:
Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Wisconsin as of July 2026, with employment types broken down into 18% Locum Tenens, 74% Full Time, 5% Part Time, 1% Temporary, and 2% Summer. Highlights an 97% Physical, and 3% Remote job distribution.
Collision General Manager

Collision General Manager

Caliber Collision

West Bend, WI • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Caliber Collision rating

6.4

Company rating: 6.4 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

213th of 345 rated vehicle maintenance

Job description

Service Center

West Bend

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month's financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

  • Benefits from day one When you join Caliber, you'll become immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within!
  • Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS

  • 3+ years of Collision Management Experience
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy
  • Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

  • Advanced understanding of Collision Estimatics
  • Must have prior experience with CCC1
  • Advance understanding and knowledge of the repair process/procedures
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

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