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Collision General Manager Jobs in Indiana (NOW HIRING)

The Boyd Group

Collision Market Manager

Kokomo, IN

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

The Boyd Group

Collision Market Manager

Anderson, IN

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

The Boyd Group

Collision Market Manager

Lafayette, IN ยท On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

The Boyd Group

Collision Market Manager

Lebanon, IN

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

The Boyd Group

Collision Market Manager

Muncie, IN

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

The Boyd Group

Collision Market Manager

Anderson, IN ยท On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

Mills Body Shop

Collision Detailer

Evansville, IN ยท On-site

$14.25 - $17.25/hr

Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection. * Responsible for assisting in the general maintenance of shop location and outside ...

Mills Body Shop

Collision Detailer

Evansville, IN ยท On-site

$14.25 - $17.25/hr

Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection. * Responsible for assisting in the general maintenance of shop location and outside ...

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All JobsCollision General JobsCollision General Manager JobsCollision General Manager Jobs in Indiana

Collision General Manager information

What is a collision general manager?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What are the key skills and qualifications needed to thrive as a collision general manager?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.

What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are popular job titles related to Collision General Manager jobs in Indiana?

For Collision General Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Collision General Manager jobs in Indiana look for?

The top searched job categories for Collision General Manager jobs in Indiana are:

What cities in Indiana are hiring for Collision General Manager jobs?

Cities in Indiana with the most Collision General Manager job openings:

Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Collision Market Manager

The Boyd Group

Kokomo, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Company: Gerber Collision & Glass

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that's built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

Indiana North Central Market - 7 locations

The Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to all his/her direct reports and lead their team effectively and efficiently.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan for all locations.

  • Manage the activities of all locations within the designated market through active coordination with the individual locations' General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.

  • Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance.

  • Be the conduit for load leveling for the market by holding daily calls.

  • Recruit, interview, train new hires. Ensure customer satisfaction by coaching staff and resolving customer concerns as required. Seek out opportunities for continuous education and development for all employees. Participate in external marketing and team building activities as requested.

  • Promote safe, clean working conditions; review audits and safety records of their locations. Ensure all personal protective equipment is being used properly and document managers that do not enforce safety policies.

  • Work with corporate staff to achieve the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan.

  • Review location performance against goals with location managers, and provide coaching to ensure all locations are performing to potential. Contact all claims managers and dealer accounts on a monthly basis (minimum).

  • Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested.

  • Promote, develop and act as a liaison with area insurance contacts and other referral points. Ensure that stores are responsive to clients in a timely manner.

Education and/or Experience Required

  • Minimum of five years collision repair industry

  • Minimum of three years of management

  • ICAR Platinum certification preferred

  • Estimating license if applicable in the state

Required Skills/Abilities

  • Ability to read and understand financial statements

  • Extensive estimating experience

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$120,000 - $130,000 annual

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