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Collections Jobs in Round Rock, TX (NOW HIRING)

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances.

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances.

NinjaOne

Renewal & Collections Specialist

Austin, TX · On-site +1

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances.

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and paymentrecoveryto reduce aging balances.

Viking Fence

COLLECTIONS SPECIALIST

Austin, TX · On-site

$18 - $21/hr

Description We're seeking a Collections Specialist to manage client accounts, collect payments, and ensure timely resolution of billing issues. If you're detail-oriented and enjoy building strong ...

Ascension

Collections Representative

Austin, TX · On-site

$16.75 - $21.75/hr

Maintain record of collections and status of accounts. What minimum qualifications you'll need Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience ...

AVIAT US INC

Credit & Collections Specialist

Austin, TX · On-site

$21.75 - $29/hr

The Credit & Collections Specialist is responsible for managing credit and collection processes for customers within the North America Region. Key responsibilities include assessing creditworthiness ...

e-MDs

Hospital Collections Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged ...

e-MDs

Hospital Collections Specialist

Austin, TX · On-site

$18.25 - $24.75/hr

Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged ...

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All JobsCollections JobsCollections Jobs in Round Rock, TX

Collections information

See Round Rock, TX salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections in Round Rock, TX is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Round Rock, TX? The most popular types of Collections jobs in Round Rock, TX are:
What are popular job titles related to Collections jobs in Round Rock, TX? For Collections jobs in Round Rock, TX, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Round Rock, TX look for? The top searched job categories for Collections jobs in Round Rock, TX are:
What cities near Round Rock, TX are hiring for Collections jobs? Cities near Round Rock, TX with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Round Rock, TX as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

Renewal & Collections Specialist

NinjaOne

Austin, TX • Hybrid

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

About the Role

As NinjaOne continues its remarkable growth journey, we are seeking a Renewal & Collections Specialist to join our Global Customer Retention team, supporting the North America region. This role sits between Finance and Customer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. You will proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing issues and reduce churn risk. 

Location: Hybrid remote in Tampa, FL or Austin, TX. In the office 3 days per week. 

What You'll Be Doing

Portfolio & Collections Management: 

  • Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances. 

  • Maintain accurate account records and activity logs in Salesforce, ensuring clear visibility into portfolio status and progress. 

  • Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately. 

Renewals & Retention: 

  • Manage renewal outcomes for accounts in your portfolio, identifying at-risk contracts early and building plans to protect revenue. 

  • Lead customer conversations that address payment or contract concerns, balancing collections urgency with a strong customer experience. 

  • Analyze account and usage trends to flag churn risk and escalate strategic accounts appropriately. 

Cross-Functional Partnership: 

  • Collaborate closely with Customer Success, Sales, and Finance to align on account strategy and escalation paths. 

  • Act as a connective layer between Finance and Customer Success so past-due and at-risk accounts are handled consistently and transparently. 

  • Support review of cancellation and non-payment requests, ensuring accounts are evaluated before final resolution. 

Operational Excellence: 

  • Track and report portfolio performance against team KPIs, including recovery rate, time to contact, and renewal save rate. 

  • Maintain disciplined, SLA-driven cadences for outreach and escalation across your portfolio. 

  • Identify opportunities to improve the efficiency and consistency of the collections and renewals motion. 

  • Other duties as needed. 

About You

  • 1-3 years of experience in collections, accounts receivable, renewals, or customer success, ideally in a B2B SaaS environment. 

  • Comfortable owning a full account portfolio with minimal day-to-day oversight. 

  • Strong consultative communication skills, with the ability to navigate difficult payment conversations while preserving the customer relationship. 

  • Analytical mindset, able to identify risk and prioritize accordingly. 

  • High level of organization and the ability to manage competing priorities against SLA-driven targets. 

  • Experience with Salesforce preferred. 

  • You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your team 

About Us  

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ 

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.   

What You’ll Love  

We are a collaborative, kind, and curious community.  

We honor your flexibility needs with full-time work that is hybrid remote.  

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 

We help you prepare for your financial future with our 401(k) plan. 

We prioritize your work-life balance with our unlimited PTO. 

We reward your work with opportunity for growth and advancement. 

Additional Information 

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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