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Collections Jobs in New Rochelle, NY (NOW HIRING)

Fora Financial

Senior Collections Specialist

New York, NY · On-site

$70K - $100K/yr

Ensure all collections activity complies with FDCPA, state/federal regulations, and internal policies * Partner with Finance and Legal on pre-charge-offs, write-offs, and refer for legal or third ...

Fora Financial

Senior Collections Specialist

New York, NY · Hybrid

$70K - $100K/yr

Ensure all collections activity complies with FDCPA, state/federal regulations, and internal policies * Partner with Finance and Legal on pre-charge-offs, write-offs, and refer for legal or third ...

Anticimexinc

Collections Specialist

Buchanan, NY · On-site

$24/hr

Collections Specialist Location: Buchanan, NY Job Type: Full Time, In Person Pay Rate: $21 - $24 per hour About Us: JP McHale Pest Management is a leading provider of comprehensive pest management ...

Interstate Waste Services

Collections Specialist

Teaneck, NJ · On-site

$20.50 - $27.50/hr

Experience working with call volume and collections targets and right deadlines * Excellent communication and customer service skills * Ability to be polite and compassionate without lacking ...

actionenv

Collections Specialist

Teaneck, NJ

$20.50 - $27.50/hr

Experience working with call volume and collections targets and right deadlines * Excellent communication and customer service skills * Ability to be polite and compassionate without lacking ...

Berkshire Bank

Collections Specialist

Manhattan, NY · On-site

$20 - $28.90/hr

Customer Service & Collections Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on factors including, but not limited ...

Berkshire Bank

Collections Specialist

Manhattan, NY · On-site

$20 - $28.90/hr

Customer Service & Collections Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on factors including, but not limited ...

gpac

In-House Collections Attorney

Newark, NJ · On-site

$200 - $250/hr

We are seeking an In-House Collections Attorney who will work closely with the Firm's General Counsel and finance team to address the full lifecycle of collections, from client outreach through to ...

Kahana & Feld LLP

Collections Specialist

Manhattan, NY · Hybrid

$30 - $35/hr

Description The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely ...

Winston Staffing

Senior Collections Specialist

Newark, NJ · On-site

$19.25 - $26/hr

The Senior Collections Coordinator plays a critical role in supporting the Firm's overall financial health. In this dynamic role, the Senior Collections Coordinator is responsible for managing the ...

Waste Connections

Collections Representative

Bronx, NY · On-site

$23 - $30/hr

Waste Connections has an immediate opening for a Collections Representative based in Iselin, NJ. We are seeking a detail-oriented and results-driven professional to join our team in-office, five days ...

Robert Half

Collections Specialist

Clifton, NJ · On-site

$23.75 - $27.50/hr

We are looking for a Collections Specialist to join a wholesale distribution organization in Clifton, New Jersey in a Contract to permanent capacity. This position focuses on managing commercial past ...

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All JobsCollections JobsCollections Jobs in New Rochelle, NY

Collections information

See New Rochelle, NY salary details

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How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in New Rochelle, NY is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in New Rochelle, NY?

The most popular types of Collections jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Collections jobs?

Cities near New Rochelle, NY with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in New Rochelle, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,944 per year, or $22.1 per hour.

Senior Collections Specialist

Fora Financial

New York, NY • On-site

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

About the Role
Fora Financial is a leading provider of fast and reliable working capital for small businesses through small business loans and revenue-based financing. Being in the business of helping small businesses, servicing our customers with integrity, quality, security, and trust is the foundation of our brand. Our employees are passionate about their work and the success of our organization is driven by the talent we attract.
We are seeking an experienced Senior Workout Specialist to manage a portfolio of past-due accounts, lead recovery efforts on complex cases, and help drive process improvements across the collections function. This role requires strong negotiation skills, sound judgment on escalations and settlements, and the ability to work cross-functionally with Finance, Legal, and Customer Service to resolve delinquent accounts while maintaining a positive customer experience.
Key Responsibilities
  • Manage a portfolio of delinquent accounts, prioritizing outreach based on risk, balance, and aging
  • Determine suitability of extending work-out plans for programs experiencing financial hardship pertaining to business cash flow. Negotiate and structure repayment plans, settlements, and payment arrangements within approved authority limits
  • Serve as an escalation point for complex, high-value, or sensitive collections cases
  • Gather documentation and perform more complex research, financial analysis, and evaluating risk to mitigate losses.
  • Track and report on key collections metrics & trends
  • Ensure all collections activity complies with FDCPA, state/federal regulations, and internal policies
  • Partner with Finance and Legal on pre-charge-offs, write-offs, and refer for legal or third-party placements, following established policies and procedures
  • Mentor and train junior collections staff on best practices, negotiation techniques, and compliance requirements
  • Identify trends in delinquency and recommend process or policy improvements to reduce future risk
  • Maintain accurate, detailed account notes and documentation in the collections/CRM system
  • Collaborate with Customer Service and Sales to resolve root causes of recurring payment issues
  • Prepare and present regular reporting on portfolio performance to management

Required Qualifications
  • Bachelor's degree in Finance, Business Administration, or related field (or equivalent experience)
  • 5+ years of collections experience, including experience with complex, high-balance, or high-risk accounts
  • Strong working knowledge of FDCPA and other applicable collections regulations
  • Proven negotiation and conflict-resolution skills
  • Experience with collections software, CRM systems, and Microsoft Excel
  • Excellent verbal and written communication skills
  • Strong analytical skills with the ability to effectively track, as well as interpret account and portfolio data
  • High attention to detail and comfort working with sensitive financial information
  • Ability to work independently and manage a high-volume caseload

Preferred Qualifications
  • Experience with collections CRM, ACH banking, and against performance targets.
  • Experience with skip tracing, bankruptcy accounts, or third-party collections agencies
  • Prior experience mentoring, informally leading & supporting a team, or working as a subject matter expert
  • Bilingual communication skills a plus.

Key Skills
  • Negotiation and persuasion
  • Regulatory and compliance knowledge
  • Analytical and data-driven decision-making
  • Emotional intelligence and de-escalation
  • Attention to detail and accuracy
  • Cross-functional collaboration
Benefits of working at Fora Financial
  • Company-subsidized medical, dental, and vision plans.
  • 401(k) plan with company match.
  • Life insurance at no cost to employees.
  • Generous time off plan, including rollover vacation days.
  • Health care and dependent care flexible spending accounts.
  • Commuter benefits.
  • Hybrid working model.
  • Weekly breakfast, snacks, and Friday lunches provided onsite.
Compensation and Logistics
  • Hybrid working model
  • Salary range $70,000-$100,000

About Fora Financial
Fora Financial is a technology enabled, leading provider of flexible financing to small and medium sized businesses. Since our inception in 2008, we have supported more than 55,000 merchants nationwide with over $4 billion of capital used for a variety of purposes, from funding everyday operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a business to receive a bank loan.
Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.
We offer a competitive salary, growth potential, and a casual yet professional hybrid work environment. Located in the heart of midtown Manhattan, you can enjoy lunch downstairs listening to the summer band series or around the corner in Bryant Park. After work, you can hop on a Citi Bike to ride to the Hudson River Park, take a stroll to a show on Broadway or attend an event at Madison Square Garden. Our office sets the stage for our employees' success and well-being. We provide all the tools and support needed to maximize your career potential, in addition to perks and extras like daily breakfasts, endless snacks, catered lunches, a chill lounge/games area and more. While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member.
The Benefits of Working for Fora Financial:
  • Opportunity for Advancement
  • Medical, Dental, Vision Coverage
  • 401k Plan with Company Match
  • Gym Reimbursement for Employees on Medical Plans
  • Life Insurance at No Cost to Employees
  • Generous Time Off Plan
  • Flexible Spending and Commuter Benefits

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact fora.recruiting@forafinancial.com.

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