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Collections Jobs in Hawaii (NOW HIRING)

SMX

ISR Collections Subject Matter Expert

Aiea, HI · On-site

$18 - $24.25/hr

SMX is seeking motivated and technically proficient ISR Collections SME to assist in defining operational, logistical, and administrative business objectives for All-Source Intelligence Collection ...

SMX

ISR Collections Subject Matter Expert

Aiea, HI · On-site

$18 - $24.25/hr

SMX is seeking motivated and technically proficient ISR Collections SME to assist in defining operational, logistical, and administrative business objectives for All-Source Intelligence Collection ...

Quest Diagnostics

BAT/DOT Collector

Honolulu, HI · On-site

$25 - $30/hr

Evening Collections. * Breath Alcohol Testing (BAT). * DOT Urine Collections. * NON-DOT Urine Collections. * Hair Collections. All interested parties, please submit your updated resume for ...

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Collections information

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$13

$22

$31

How much do collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections in Hawaii is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Hawaii? The most popular types of Collections jobs in Hawaii are:
What job categories do people searching Collections jobs in Hawaii look for? The top searched job categories for Collections jobs in Hawaii are:
What cities in Hawaii are hiring for Collections jobs? Cities in Hawaii with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Hawaii as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,386 per year, or $22.3 per hour.

Eviction Collections Spec

The Michaels Organization

Ewa Beach, HI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

The Michaels Organization rating

7.5

Company rating: 7.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

102nd of 202 rated real estate companies

Job description

Overview
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
The Eviction & Collections Specialist is responsible for managing all aspects of the rent collection performance, and landlord-tenant legal administration specifically for a Michaels Community in Hawaii. This role manages delinquency performance, Hawaii rent court filings, legal timelines, and compliance requirements while partnering with Community Managers, Accounting, Compliance, and Resident Services to drive strong financial outcomes. The position protects asset performance while supporting Michaels' mission of Lifting Lives through fair, compliant, and resident-focused collection practices.
Responsibilities
• Achieve or exceed budgeted uncollectable rent and other income goals across assigned communities.
• Review delinquency reports, aged receivables, subsidy receivables, and monthly financial results to identify trends and implement corrective action plans.
• Prepare, file, and track Failure to Pay Rent complaints, Writs of Restitution, and related landlord-tenant court documentation in compliance with Hawaii regulations.
• Coordinate eviction scheduling with the Hawaii Sheriff's Office and ensure adherence to all legal timelines and notice requirements.
• Maintain accurate resident ledgers in RealPage and ensure complete documentation of account notes, legal filings, and correspondence.
• Collaborate with Accounts Receivable to resolve misapplied payments, ledger discrepancies, and required adjustments.
• Oversee resident communication regarding balances, repayment plans, subsidy adjustments, and account updates.
• Track rental assistance applications and ensure timely and accurate posting of subsidy payments.
• Maintain and monitor the Do Not Accept (DNA) list and required affidavits.
• Participate in portfolio review meetings with Community Managers and regional leadership to assess collection performance and legal exposure.
Qualifications
Required Experience:
• Minimum 2-3 years of property management, rent collection, or landlord-tenant legal administration experience.
• Experience managing delinquency performance and compliance-focused recertification (e.g., LIHTC, Section 8) required.
• Experience with Hawaii landlord-tenant and/or local court procedures preferred
• Experience with RealPage required or strongly preferred.
Required Education/Training:
• High school diploma or GED required.
• Additional training in landlord-tenant law, property management, or related field preferred.
Required Skills and Abilities:
• Strong knowledge of rent collection processes and landlord-tenant procedures.
• Ability to analyze delinquency data and recommend performance improvements.
• Strong written and verbal communication skills.
• Intermediate proficiency in Microsoft Excel.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Ability to work collaboratively and maintain a solution-oriented approach.
• Ability to handle confidential information with discretion.
Salary Range Information:
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rewards & Benefits:
We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
  • Help make the world a better place in a team-oriented environment.
  • Grow with our organization through various professional development opportunities.
  • Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.
Come join our team. You're going to love it here!
Salary Range
$18.00 per hour

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