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Collections Representative Jobs in Tucson, AZ (NOW HIRING)

Tucson Medical Center

PFS Representative II

Tucson, AZ · On-site

$16.25 - $17.75/hr

Performs self-pay collections or third-party billing/collections which includes a complex review of ... Denials Support Representative: Performs routine reviews and reconciliation of non-clinical denied ...

Tucson Medical Center

PFS Representative II

Tucson, AZ · On-site

$16.25 - $17.75/hr

PFS Representative II Job Category Clerical Schedule Full time Shift 1 - Day Shift SUMMARY ... Performs self-pay collections or third-party billing/collections which includes a complex review of ...

Barrcredit

Inside Sales Representative

Tucson, AZ · On-site

$40 - $80/hr

Inside Sales Representative at BARR Credit Services, a Caine and Weiner Company Join BARR Credit ... collections team. We offer a unique opportunity to combine your sales skills with impactful ...

New

Rug Doctor

Area Service Representative #411

Tucson, AZ

$16.25 - $21/hr

RUG DOCTOR EverFresh Service Representative We need a full-time EverFresh Service Representative to ... High school diploma or GED * 3 or more years of related experience (sales and collections ...

RugDoctor

Area Service Representative #411

Tucson, AZ · On-site

$16.25 - $21/hr

RUG DOCTOR EverFresh Service Representative We need a full-time EverFresh Service Representative to ... High school diploma or GED * 3 or more years of related experience (sales and collections ...

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Collections Representative information

See Tucson, AZ salary details

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How much do collections representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections representative in Tucson, AZ is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.94 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Tucson, AZ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $37,610 per year, or $18.1 per hour.

Commercial Collections Representative

BARR Credit Services, a Caine and Weiner Company

Tucson, AZ • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

BARR Credit Services, a Caine & Weiner Company, is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.
Compensation & Schedule
  • Schedule: Monday-Friday, 6:30 AM to 3:30 PM
  • Pay: $16.00 per hour + Commission
  • Additional Incentives: Bonuses

Join a Team Where Your Success Matters
Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.
This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.
Key Responsibilities
As a Collections Representative, you will:
  • Manage outstanding accounts and work with debtors to secure timely payments.
  • Communicate professionally and effectively by phone to resolve account and payment concerns.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Document debtor interactions and maintain accurate account records.
  • Collaborate with team members to improve collection strategies and overall performance.
  • Provide exceptional customer service throughout the collections process.
  • Maintain compliance with company policies, industry regulations, and best practices.

Requirements
Qualifications
Successful candidates will have:
  • Previous collections, customer service, call center, or related experience preferred.
  • Excellent communication and phone skills.
  • Strong negotiation and conflict-resolution abilities.
  • Ability to analyze account information and make sound decisions.
  • Proficiency with computer systems.
  • Strong attention to detail, professionalism, and integrity.
  • Ability to work independently and as part of a team.
  • Bilingual candidates are strongly encouraged to apply.

Benefits
We offer a comprehensive benefits package, including:
  • 401(k) Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • AD&D Insurance
  • Disability Insurance
  • Employee Assistance Program (EAP)
  • Vacation
  • Paid Sick Time
  • Paid Training
  • Employee Referral Program
  • Career Growth and Advancement Opportunities

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