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Collections Manager Jobs in Woonsocket, RI (NOW HIRING)

Dupuis Energy

Be Seen First

Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

Position Summary The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships.

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

... collections. * Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management. * May be expected to perform special projects or ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

... collections. * Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management. * May be expected to perform special projects or ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... Manage inbound and outbound calls to review and resolve delinquent accounts. * Utilize effective ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... Manage inbound and outbound calls to review and resolve delinquent accounts. * Utilize effective ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... Manage inbound and outbound calls to review and resolve delinquent accounts. * Utilize effective ...

Citizens Bank

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

... collections. * Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management. * May be expected to perform special projects or ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

... collections. * Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management. * May be expected to perform special projects or ...

Veolia

Collections System Technician

Cranston, RI · On-site

Performs maintenance activities in accordance with written programs or directed by Chief Collections Operator and/or management staff. * Operate sewer equipment in a safe and efficient manner. Said ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Woonsocket, RI

Collections Manager information

See Woonsocket, RI salary details

$29.7K

$56.3K

$104.4K

How much do collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections manager in Woonsocket, RI is $56,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are popular job titles related to Collections Manager jobs in Woonsocket, RI? For Collections Manager jobs in Woonsocket, RI, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Woonsocket, RI look for? The top searched job categories for Collections Manager jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Collections Manager jobs? Cities near Woonsocket, RI with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,268 per year, or $27.1 per hour.

Credit and Collections Specialist

Dupuis Energy

Pawtucket, RI • On-site

$24 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

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Job description

Position Summary

The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships. This role evaluates customer creditworthiness, monitors accounts receivable, resolves billing issues, and works collaboratively with internal departments to minimize financial risk and improve cash flow.

Responsibilities

Responsibilities include but are not limited to:

  • Monitor customer accounts to ensure timely payment of invoices.
  • Contact customers regarding overdue balances by phone, email, and written correspondence.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Establish and recommend appropriate credit limits based on financial analysis and payment history.
  • Investigate and resolve invoice discrepancies, billing issues, and payment disputes.
  • Maintain accurate electronic records of collection activities, payment commitments, and customer communications.
  • Prepare aging reports and provide updates on delinquent accounts to management.
  • Collaborate with Sales, Customer Service, and Accounting to resolve account issues.
  • Recommend accounts for collection agencies or legal action when appropriate.
  • Process credit holds and releases according to company policies.
  • Ensure compliance with company procedures and applicable collection regulations.

Qualifications

  • Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • Minimum of 2 years of experience in credit, collections, accounts receivable, or a related financial role.
  • Strong understanding of credit analysis and accounts receivable processes.
  • Proficiency with Microsoft Office, especially Excel.
  • Excellent verbal and written communication skills.
  • Strong negotiation and conflict-resolution abilities.
  • High level of accuracy, organization, and attention to detail.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Skills

  • Familiarity with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.
  • Strong analytical and problem-solving skills.
  • Customer-focused mindset with the ability to maintain professional relationships while collecting outstanding balances.

Physical Requirements

  • Ability to sit and work at a computer for extended periods.
  • Occasional lifting of office materials up to 20 pounds.

Work Environment

This position is office-based. Standard business hours apply, with occasional overtime during month-end or year-end close.

Performance Measures

  • Collection rate and aging performance
  • Reduction in past-due receivables
  • Accuracy of account records
  • Customer satisfaction and issue resolution
  • Compliance with company credit policies