1

Collections Manager Jobs in Windsor, ME (NOW HIRING)

Benefit Recovery Manager

Augusta, ME · On-site

$59K - $84K/yr

The Business Services Manager will take on and lead new, enhanced lines of recovery work, to increase the efficiency of collections and develop/implement processes that adhere to state and federal ...

Experience and knowledge of customer service, collections, and negotiation techniques. Experience in accounting and operational management. A proven ability to identify, enhance and implement process ...

next page

Showing results 1-20

Collections Manager information

See Windsor, ME salary details

$30.2K

$57.3K

$106.3K

How much do collections manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for collections manager in Windsor, ME is $57,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $63,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What cities near Windsor, ME are hiring for Collections Manager jobs?

Cities near Windsor, ME with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Windsor, ME as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

On-Site Customer Service/Collections - Maine Revenue Services

Augusta, ME • On-site


Transworld Systems
Business Management Consulting • 1 - 5K employees

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Paid breaks

Recommended by parents

Respectful managers


$30/hr

Other

Medical, Dental, Retirement

Re-posted 17 days ago


Job description

Overview
Work Location: This is an onsite position at our Augusta, Maine office
Compensation: $30 per hour
Looking to earn more money in 2026? Transworld Systems Inc. is searching for ambitious Revenue Examiners. We partner with Maine Revenue Service to assist customers with payment plans and account resolution.
We are the largest technology enabled provider of a complete suite of outsourcing solutions. Our experience expands across account receivables management, customer service relationship management, business process outsourcing, debt collections and loan servicing solutions.
Why should you consider TSI?
  • Competitive hourly pay
  • Comprehensive Paid Training
  • Flexible schedule
  • Full benefits (Health, dental, 401K)
  • Supportive team environment
  • No weekend work
Responsibilities
  • Communicating with consumers by telephone, and through written correspondence, to assist them with setting up payment plans and problem resolution to bring resolution to accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management
Qualifications
  • Bachelor's Degree from an accredited education institution - OR - four (4) years of equivalent post-secondary education, training, and/or professional level competency in accounting, tax collection, finance or directly related computer science, that demonstrates the ability to use independent judgement, initiative, and discretion to make decisions on complex matters
  • Previous collection experience preferred
  • Good critical thinking, analytical skills, strong attention to detail
  • Proficient computer skills
  • Ability to maintain the highest level of confidentiality
  • Excellent interpersonal, written, and oral communication skills
  • High levels of ambition, keen to grow their career
  • Experience with customer service, problem solving or just the motivation to learn a new skill
  • A positive, friendly demeanor who finds joy in everyday
  • Strong communication skills
  • The ability to work and prioritize independently
Additional Details:
  • Full-time
  • Bi-weekly Hourly pay
  • Flexible schedule
  • Must be able to pass background check and tax clearance

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.


What Transworld Systems Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom