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Collections Manager Jobs in Kent, OH (NOW HIRING)

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in Cleveland, OH * Full-Time * Hybrid The Credit & Collections Manager holds a position of accountability ...

Join Pease Bell as a Billing and Collections Manager Pease Bell is a fast-growing, mid-sized public accounting firm with more than 170 professionals and a national client base. With offices in ...

Description Join Pease Bell as a Billing and Collections Manager Pease Bell is a fast-growing, mid-sized public accounting firm with more than 170 professionals and a national client base. With ...

Collections Specialist

Cleveland, OH · On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while ... Initiate and manage outbound calls to customers with overdue accounts, maintaining a professional ...

Collections Specialist

Cleveland, OH · On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while ... Initiate and manage outbound calls to customers with overdue accounts, maintaining a professional ...

Collections Specilaist

Cleveland, OH · On-site

$60K - $65K/yr

They are seeking a Collections Specialistwho enjoys managing credit, collections, and customer accounts in a stable, team-oriented setting. Position Overview The Collections Specialistis responsible ...

Be Seen First

Position Summary We are seeking a detail-oriented Credit & Collections Specialist to support Accounts Receivable operations by managing past-due accounts, processing customer payments, resolving ...

New

Be Seen First

Position Summary We are seeking a detail-oriented Credit & Collections Specialist to support Accounts Receivable operations by managing past-due accounts, processing customer payments, resolving ...

New

Collections Specialist

Uniontown, OH · On-site

$41K - $52K/yr

The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This ...

Collections Specialist

North Canton, OH · On-site

$16.50 - $22.25/hr

: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The ...

Legal Collections Specialist

Akron, OH · On-site

$60K - $70K/yr

Manage client collections process in line with firm policies * Prepare and distribute monthly reminder statements and AR reports Qualifications (Legal Collections Specialist): Billing & Collections ...

Legal Collections Specialist

Stow, OH · Hybrid

$55K - $65K/yr

This role is responsible for managing the collections process for client accounts, ensuring timely payment of outstanding balances while maintaining strong professional relationships. After a ...

Legal Collections Attorney

Solon, OH · Remote

$65K - $130K/hr

LEGAL COLLECTIONS ATTORNEY LOCATION: Solon, Ohio | Onsite COMPENSATION & SCHEDULE * $65,000-$120 ... Manage a high-volume caseload while meeting court deadlines and performance expectations. * Draft ...

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Collections Manager information

See Kent, OH salary details

$28.3K

$53.5K

$99.4K

How much do collections manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for collections manager in Kent, OH is $53,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $59,700.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Kent, OH?

The most popular types of Collections jobs in Kent, OH are:

What are popular job titles related to Collections Manager jobs in Kent, OH?

For Collections Manager jobs in Kent, OH, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Kent, OH look for?

The top searched job categories for Collections Manager jobs in Kent, OH are:

What cities near Kent, OH are hiring for Collections Manager jobs?

Cities near Kent, OH with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Kent, OH as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,543 per year, or $25.7 per hour.

Credit & Collections Manager

trimarkusa

Cleveland, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago


Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

  • The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting
  • Located in Cleveland, OH
  • Full-Time
  • Hybrid

The Credit & Collections Manager holds a position of accountability, overseeing the entire credit management and contract management functions within the organization. With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections Manager will play a pivotal role in safeguarding corporate assets, ensuring effective credit risk assessment, and fostering positive relationships both internally and externally.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Credit Management:

  • Manage and oversee all credit functions for the division.
  • Establish credit terms and procedures for the control of assets, records, loan collateral, or securities.
  • Protect corporate assets by filing necessary liens/UCC’s where applicable.
  • Ensure compliance with state and federal procedures.

Contract Management:

  • Review contracts for proper language prior to acceptance.
  • Work closely with Contract Administration to ensure timely issuance of non-system invoices and deposits receipt within contract terms.

Supervision and Leadership:

  • Supervise Credit Analysts and manage workflow.
  • Maintain appropriate staffing levels to meet the credit needs of the organization and customers.

Performance Metrics and Efficiency:

  • Develop and utilize performance metrics for the Credit Department.
  • Assist in modifying processes and procedures to maximize efficiency.
  • Effectively utilize technology to aid in managing department productivity.

Credit Risk Assessment:

  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customers.
  • Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans.

Customer Relationship Management:

  • Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication.
  • Act as a liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals.

Training and Professional Development:

  • Conduct Credit training for new hires in the organization.
  • Attend NACM meetings as requested.
  • Commit to growth in understanding the foodservice industry.

Communication and Reporting:

  • Communicate and appropriately elevate A/R concerns and resolutions through the preparation and distribution of A/R aging to CFO.

COMPETENCIES:

  • Strong business acumen with a concentration in Accounting and Credit.
  • Advanced proficiency in MS Office suite and operating systems.
  • Thorough knowledge of economic and accounting principles and practices.
  • Accurate interpretation of credit reports.
  • Strong negotiating skills.
  • Excellent customer service, sales-minded attitude.
  • Advanced math skills.
  • Excellent ability to assess, negotiate, and follow up on credit issues.
  • Ability to maintain a positive attitude and enthusiasm under all circumstances.
  • High level of work ethic, willing to put in time and effort to meet customer needs.

QUALIFICATIONS & EXPERIENCE:

  • 6 – 8 years of progressive Credit experience, or equivalent Military or practical experience.
  • 2+ years as a Credit Manager for an $75M+ organization.
  • Experience in foodservice sales or distribution.
  • Corporate contract sales experience.
  • Fair Credit Practices training preferred.
  • Clean Credit background.
  • Team management and leadership experience.
  • Ability to successfully pass a background check post offer acceptance.

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