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Collections Manager Jobs in Hamilton, ON (NOW HIRING)

goeasy

Senior Manager, Collections

Mississauga, ON

About the Role: We're looking for a Senior Manager, Collections who can lead people, solve complex operational problems, and turn data and insights into meaningful business improvements. In this role ...

goeasy

Team Manager, Collections

Mississauga, ON

CA$55K/yr

We're looking for an experienced Team Manager, Collections to oversee and develop a team of Collectors while driving strong performance and operational excellence. This role is responsible for ...

goeasy

Collections Specialist

Mississauga, ON · On-site

CA$18.75 - CA$20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

TELUS

Senior Performance Analyst

Mississauga, ON

Bachelor's degree in Finance, Accounting, Business Administration, or related field * 5-7 years of B2B collections management experience, including agency and legal collections oversight * Agency ...

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Collections Manager information

See Hamilton, ON salary details

$24.3K

$57.5K

$93.8K

How much do collections manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for collections manager in Hamilton, ON is $57,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,777.00 and $68,054.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Hamilton, ON? The most popular types of Collections jobs in Hamilton, ON are:
What job categories do people searching Collections Manager jobs in Hamilton, ON look for? The top searched job categories for Collections Manager jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Collections Manager jobs? Cities near Hamilton, ON with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Hamilton, ON as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $57,546 per year, or $27.7 per hour.

Credit & Collections Analyst

Total Power Limited

Mississauga, ON

Other

Posted 11 days ago

Job description

Summary

The Credit & Collections Analyst is responsible for the collection of customer invoices and reconciliation of customer concerns. This position involves a high level of attention to detail to ensure accuracy.

The Ideal Fit (Core Competency)

  • Time Management

  • Development and Continual Learning

  • Problem Solving

  • Accountability and Dependability

  • Research and Analysis

  • Decision Making and Judgment

  • Excellent communication skills

What Youll Do The Role (Responsibilities)

Credit applications, performing credit references and evaluations, running credit reports and discussing with the National Credit & Collections Manager any accounts with questionable credit scores.

  • Set up of all customer accounts in the computer system with tax status and credit levels.

  • Monitor all account credit limits and aging of receivables, communicate to the necessary parties when an account is over its limit.

  • Perform collection procedures on all invoices over 30 days old. Identify problem accounts - make prompt decisions for collection. i.e. Collections, Construction Liens, Law suits.

  • Monitor volume of credit checks used online with credit reporting agency to maximize value, minimize costs.

  • Identify and facilitate the resolution of all customer disputes on a timely basis, working with internal department/branch stakeholders when necessary.

  • Sending monthly customer statements

  • Other duties and tasks as assigned.

What You Need (Requirement)

  • 2-5 years credit collections experience with strong negotiating and communication skills preferred.

  • Certified Credit Professional (CCP) or working toward preferred.

  • Excellent working knowledge of Microsoft Office and understanding of computerized accounting systems.

  • Written and verbal fluency in English

  • Strong problem-solving skills with good organizational, time management and prioritizing skills.

  • In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

Working Conditions

  • Travel may be required.

  • Manual dexterity is required to use desktop computers and peripherals.

  • Overtime as required.

  • Lifting or moving up to 10lbs may be required.

Apply