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Collections Manager Jobs in Farmington, CT (NOW HIRING)

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

Manage collection efforts to improve incoming payments, reduce overdue balances, and help limit ... Produce recurring credit and collections reporting and distribute updates to support informed ...

Collections Representative

Enfield, CT · On-site

$17.25 - $22.25/hr

The Collections Representative is responsible for collaborating with existing customers on ... Support management and company requests as needed. * Maintains reasonable, regular, punctual ...

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

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Collections Manager information

See Farmington, CT salary details

$32.9K

$62.3K

$115.6K

How much do collections manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collections manager in Farmington, CT is $62,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,500.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What job categories do people searching Collections Manager jobs in Farmington, CT look for?

The top searched job categories for Collections Manager jobs in Farmington, CT are:

What cities near Farmington, CT are hiring for Collections Manager jobs?

Cities near Farmington, CT with the most Collections Manager job openings:

Collections Specialist

Robert Half

Waterbury, CT • On-site

$22.16 - $25.66/hr

Temporary

Posted 8 days ago


Job description

We are looking for a detail-oriented Collections Specialist to support receivables and credit activities for a long-term contract opportunity based in Waterbury, Connecticut. This role focuses on strengthening cash flow, evaluating customer creditworthiness, and maintaining strong communication with customers and internal teams. The ideal candidate brings a balanced understanding of collections, billing review, and account reconciliation while working accurately within established reporting and control standards.
Responsibilities:
• Manage collection efforts to improve incoming payments, reduce overdue balances, and help limit exposure to uncollectible accounts.
• Review customer financial information to assess risk and support appropriate credit limit decisions.
• Produce recurring credit and collections reporting and distribute updates to support informed business decisions.
• Evaluate new account applications by verifying trade references and reviewing commercial credit data sources.
• Escalate developing account concerns to management quickly so potential issues can be addressed early.
• Document customer interactions thoroughly and maintain clear, accurate account notes within company records.
• Communicate relevant credit matters to sales partners to support coordinated account management.
• Recommend and support improvements that enhance cash flow, streamline receivables activity, and strengthen collection practices.
• Assist with order-related activities and reconcile customer statements and billing discrepancies as needed.
• Follow internal controls, reporting expectations, audit support requirements, and other assigned operational initiatives.• Experience in commercial and/or consumer collections with a solid understanding of account recovery practices.
• Working knowledge of credit and collections processes, including account review and payment follow-up.
• Ability to analyze customer payment history and financial information to support credit decisions.
• Experience resolving billing issues and reconciling account statements with accuracy.
• Strong written documentation skills and the ability to maintain detailed collection records.
• Effective communication skills for working with customers, sales teams, and management on credit-related matters.
• Proficiency in using business systems and standard office tools to track accounts and prepare reports.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948