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Collections Manager Jobs in Brandon, FL (NOW HIRING)

NinjaOne

Renewal & Collections Specialist

Tampa, FL · Hybrid

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collections and renewals lifecycle ... You will proactively manage past-due balances, protect subscription revenue at renewal, and partner ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

MCI Careers

Debt Recovery Director

Tampa, FL · On-site

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

Mid Florida Financing

Collections Specialist

Lakeland, FL · On-site

$3.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Mid Florida Financing

Collections Specialist

Lakeland, FL

$3.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Credit Control LLC

Collections Specialist

Tampa, FL

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Mid Florida Financing

Collections Specialist

Lakeland, FL

$3.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Mid Florida Financing

Collections Specialist

Lakeland, FL

$3.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Credit Control LLC

Collections Specialist

Tampa, FL · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Credit Control LLC

Collections Specialist

Tampa, FL · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Mid Florida Financing

Collections Specialist

Lakeland, FL

$3.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Hiregy

Collections Specialist (Hybrid)

Tampa, FL · Hybrid

$20/hr

Sept 7 * Provide administrative support to the Collections Department, including managing incoming calls, emails, voicemails, faxes, and daily correspondence. * Assist customers with hardship ...

TCM Bank

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Collections Counselor is responsible for collections and performance monitoring (via alerts ... Manages inbound and outbound calls and communications related to small business accounts, which ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Brandon, FL

Collections Manager information

See Brandon, FL salary details

$26.9K

$51K

$94.7K

How much do collections manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collections manager in Brandon, FL is $51,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $56,900.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Brandon, FL?

The most popular types of Collections jobs in Brandon, FL are:

What job categories do people searching Collections Manager jobs in Brandon, FL look for?

The top searched job categories for Collections Manager jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Collections Manager jobs?

Cities near Brandon, FL with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $51,025 per year, or $24.5 per hour.

Renewal & Collections Specialist

NinjaOne

Tampa, FL • Hybrid

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

About the Role

As NinjaOne continues its remarkable growth journey, we are seeking a Renewal & Collections Specialist to join our Global Customer Retention team, supporting the North America region. This role sits between Finance and Customer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. You will proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing issues and reduce churn risk. 

Location: Hybrid remote in Tampa, FL or Austin, TX. In the office 3 days per week. 

What You'll Be Doing

Portfolio & Collections Management: 

  • Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances. 

  • Maintain accurate account records and activity logs in Salesforce, ensuring clear visibility into portfolio status and progress. 

  • Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately. 

Renewals & Retention: 

  • Manage renewal outcomes for accounts in your portfolio, identifying at-risk contracts early and building plans to protect revenue. 

  • Lead customer conversations that address payment or contract concerns, balancing collections urgency with a strong customer experience. 

  • Analyze account and usage trends to flag churn risk and escalate strategic accounts appropriately. 

Cross-Functional Partnership: 

  • Collaborate closely with Customer Success, Sales, and Finance to align on account strategy and escalation paths. 

  • Act as a connective layer between Finance and Customer Success so past-due and at-risk accounts are handled consistently and transparently. 

  • Support review of cancellation and non-payment requests, ensuring accounts are evaluated before final resolution. 

Operational Excellence: 

  • Track and report portfolio performance against team KPIs, including recovery rate, time to contact, and renewal save rate. 

  • Maintain disciplined, SLA-driven cadences for outreach and escalation across your portfolio. 

  • Identify opportunities to improve the efficiency and consistency of the collections and renewals motion. 

  • Other duties as needed. 

About You

  • 1-3 years of experience in collections, accounts receivable, renewals, or customer success, ideally in a B2B SaaS environment. 

  • Comfortable owning a full account portfolio with minimal day-to-day oversight. 

  • Strong consultative communication skills, with the ability to navigate difficult payment conversations while preserving the customer relationship. 

  • Analytical mindset, able to identify risk and prioritize accordingly. 

  • High level of organization and the ability to manage competing priorities against SLA-driven targets. 

  • Experience with Salesforce preferred. 

  • You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your team 

About Us  

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ 

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.   

What You’ll Love  

We are a collaborative, kind, and curious community.  

We honor your flexibility needs with full-time work that is hybrid remote.  

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 

We help you prepare for your financial future with our 401(k) plan. 

We prioritize your work-life balance with our unlimited PTO. 

We reward your work with opportunity for growth and advancement. 

Additional Information 

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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